Experience

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  American greetings

  May 2014 - Aug 2016

  Merchandiser

  • Managed products and displays while assisting customers.

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  James madison university

  Aug 2014 - May 2018

  • Conducted weekly meetings with student athletes to discuss academic progress.• Improved knowledge in academic completion requirements for graduation and NCAA eligibility.• Used time management skills to organize personalized weekly schedules for student athletes. • Dedicated over 40 hours per week to practice, match play, and travel while maintaining a full-time student course load.• Communicated and arranged team events, practices, and recruitment activities.• Developed leadership skills and team orientation through relationship building and motivating each individual player to reach their highest potential in competitive environments.

  • Student Athlete Services Intern

    Jan 2018 - May 2018

  • Division 1 Athlete - Women's Tennis

    Aug 2014 - May 2018
• 

  James madison university

  Jan 2019 - May 2020

  • Aided professional staff with reading and evaluation process of undergraduate and transfer applications to reach the projected number of 750+ applicants.• Planned and organized major on-campus events for 2,000 prospective students and families.• Assisted with daily visitation needs including supervising up to 10 students, welcoming and interacting with visitors, and front desk management. • Supervised and delegated responsibilities to student tour guides for undergraduate information sessions. Show less

  • Admissions Office Graduate Assistant

    Sept 2019 - May 2020

  • UREC Office Service Assistant

    Jan 2019 - Sept 2019
• 

  Clubcorp

  May 2019 - Aug 2019

  Summer camp counselor

  • Supervised, mentored, and inspired groups of 15-20 children while upholding club standards of professional behavior.• Worked cohesively with camp counselors to plan and execute activities incorporating physical exercise, developmental activities, and entertainment.• Developed strong insight of the country club industry and level of customer service needed to build member loyalty.

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  The clubs at houston oaks

  Jun 2020 - now

  • Oversee and manage all recreational facilities and programming for the youth center, pool and beachfront operations, bike rentals, tennis/pickleball, fitness programs, and major seasonal club events.• Deliver exceptional customer service by maintaining approachability and availability to all guests, proactively addressing guest concerns, and consistently demonstrating professionalism and courtesy.• Execute strategic management decisions and provides departmental guidance for all club recreation and youth activities. • Analyze financial statements, sales and activity reports, and other performance data to evaluate productivity and goal achievement, identifying areas for cost reduction and program enhancement.• Understand employee and guest satisfaction results, devising strategies to address areas for improvement and capitalize on strengths.• Collaborate with various departments, including Food and Beverage, Gun Club, Equestrian, Golf, Tennis, and Fishing, and Marketing to ensure the success of our programming.• Demonstrate effective leadership, prioritizing the growth and well-being of team members through collaborative support, continuous guidance, and engaging team-building exercises.• Coordinate with the marketing department to provide information for promotional flyers, e-blasts, and brochures for youth activities, fitness programs, and tennis/pickleball events.• Design, develop, and implement an interactive youth program that offers educational, sports, and entertainment activities, significantly boosting revenue and client participation.• Recruit, hire, and train all recreation staff, including lifeguards, activity leaders, and personal trainers, while also managing payroll processing, tracking employee hours, and handling payroll-related inquiries.• Boosted youth programming participation by introducing several new offerings, including spring break camp, sports camp, monthly “Fun Days,” and themed evening events. Show less

  • Sports and Recreation Manager

    Mar 2022 - now

  • Sport and Recreation Supervisor

    Dec 2020 - Mar 2022

  • Assistant Manager in Training

    Jun 2020 - Dec 2020