Experience

• 

  Gst

  Oct 1996 - Sept 1997

  Project coordinator

  Responsible for leading EntelPhone, support systems for customer service, specifically computer project management.

• 

  Sistemas

  Oct 1998 - Apr 1999

  Responsable de liderar el proyecto de Sistema de Cuentas Corrientes y Sistema de Apoyo Técnico, teniendo bajo la responsabilidad la Administración de proyecto informático. Responsible for leading the project of System of Current Accounts and Technical Support System, in charge of the Computer Project Management.

  • Jefe Proyecto

    Oct 1998 - Apr 1999

  • Project Coordinator

    Oct 1998 - Apr 1999
• 

  Gst

  May 1999 - May 2001

  Project coordinator

  Responsible for leading the project of Collection System for the Isapre Banmedica, mainly in the Project management of technological nature, as well as the process of transformation from manual to automated collection.

• 

  Isapre banmedica s.a.

  Jun 2001 - Apr 2023

  Manage all collection activities of co-payment of medical loans. Designing collection strategies in all stages through the different channels available. Responsible for the financial and tax punishment processes. Relationship with collection providers in the different stages of the process and large customers. Efficiency in the collection obtaining annual growths close to 20%.Responsible for development and coordination annual Budget in each line of business, design and control over revenue KPI, making different financials reports. Show less Responsible for leadership in the area of Collection Operations, responsible for the operational continuity, in the back office processes (receipt and allocation of portfolio, treasury, cash, management control, normalization), internal and external collection of health debt products, as well as administration of the Collection system.Responsible for the area of Management Control that allows to deliver reliable information for decision making, integrating financial, accounting and management information.Responsibility in the operational management of the Front and Back Office processes, identifying potential improvements in the results of the collection business. Show less

  • Credit and Collection Coordinator

    Jan 2011 - Apr 2023

  • Head of Operation of Revenue

    Jun 2001 - Jan 2011
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  Profesional independiente

  Mar 2018 - now

  Consultor independiente
• 

  Isapre banmédica

  May 2023 - now

  Jefe finanzas