Chi Nguyen

Experience

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  Language Link Vietnam (LLV)

  Jul 2003 - Jun 2010

  • Managed day-to-day operations of Admissions, Academics and Administration at Lang Ha School, ensuring smooth functioning of all departments. • Collaborated with management team to develop and implement annual sales and budget plans, ensuring alignment with organizational goals.• Provided leadership and guidance to a team of 13 front desk staff, implementing standardized sales and customer service practices to improve customer satisfaction and retention.• Supervised Assistant Scheduler, Academic Officers, Material Officer, and part-time staff, and worked closely with the Director of Studies for all teacher-related issues.• Collaborated with the Recruitment and Welfare Manager on teacher projections.• Managed teacher scheduling, class planning, and classroom allocation to optimize resource utilization and enhance student learning outcomes.• Updated data management software and ISO system, ensuring efficient and accurate data management for the organization. Show less

  • Deputy Operations Manager

    Dec 2008 - Jun 2010

  • Scheduler & Assistant Manager

    Jun 2006 - Dec 2008

  • Customer Services Officer/ Student Consultant

    Jul 2003 - Jul 2006
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  The Olympia Schools

  Jun 2010 - now

  • Pioneer the development and management of a professional Counseling Office, making Olympia the first local school in Vietnam to offer such services on-campus.• Lead a core team of 3 to design, develop, and implement a comprehensive Career Development Program (Education - Experience - Counseling) with a whole-school approach, resulting in significant improvements in student outcomes.• Initiate school-wide engagement in supporting students with career development, resulting in increased awareness and participation in career-related events and programs.• Organize and execute various college and corporate engagement events and programs, including College Fairs, Career Workshops, Career Talks, Career Exploration Day, College Experience Day, Company Visits, and Internships, etc.• Provide individual and group counseling to highschool students/parents on a range of academic and personal issues• Manage a caseload of 400+ students, providing individual and group counseling in collaboration with other team members.• Establish and maintain partnerships with domestic and international universities and organizations, expanding opportunities for students and enhancing the school's reputation.• Coach teachers and staff members to effectively support students in college applications and career education, resulting in improved student outcomes and satisfaction.• Travel to foreign countries for business development, including participating in international education conferences and university visits.• Serve as a member of the Board of Directors (2015-2016) and Member of Principal Board (2018-2024), contributing to the school's strategic direction and overall success. Show less

  • Head of University and Career Counseling Office - Board of Principals

    Aug 2012 - now

  • Manager of International Relations

    Jun 2010 - Aug 2012
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  Thaihabooks

  Jun 2019 - Jun 2021

  Freelance Translator

  Translated two books into Vietnamese (How to talk to little kids & My child is different)

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  National Academy of Education Management (NAEM)

  Jun 2023 - Jun 2024

  Lecturer, Ministry of Education and Training 2023 Modules

  Specialized in Practicing Counseling Skills and Promoting International Education and Study-Abroad Markets.

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  Founder Institute Vietnam

  Apr 2024 - now

  Mentor

  My role as a mentor involves supporting founders through the critical stages of concept validation, market launch, and the securing of pre-seed investment