Kamalpreet Kaur

Experience

• 

  McDonald's

  Jul 2022 - now

  Crew Member

  Some of the highlights on what my job entail:1. Greeting guests, taking orders and processing payments2. Preparing food and drinks3. Managing delivery and mobile orders4. Assembling orders and packaging take-out and delivery5. Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself

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  Loyalist College

  Aug 2022 - Nov 2023

  As an Ambassador, I have the chance to introduce student life and represent the university as a positive, inclusive, and dynamic learning and living environment. also, having the participation in regular campus tours which are scheduled three to five days a week from Monday to Saturday. Also, 1.Responding to prospective students2. Engaging with prospective students on social media3.Creating digital content for recruitment and orientation purposes4. Mentor incoming students in the same degree when needed5. Hosting events for students and making everyone feel comfortable in the college Show less

  • Student Ambassador

    May 2023 - Nov 2023

  • Guard me campus ambassador

    Jan 2023 - Nov 2023

  • Student government Leader | Financial Technology

    Jan 2023 - Nov 2023

  • Tutor

    Sept 2022 - Nov 2023

  • International Student Leader

    Aug 2022 - Nov 2023
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  Belleville Bus Terminal

  Jan 2023 - Feb 2023

  Supporting staff

  The purpose of this project is to assist all new Loyalist College students to understand how the bus operates, proper bus etiquette and answer any questions. Also, assisting all passengers who will be boarding/unboarding buses - being friendly and supportive

• 

  Ramada by Wyndham

  Aug 2023 - Apr 2024

  Night Audit Supervisor

  Oversee hotel operations during the night shiftEnsure accurate and timely completion of daily financial reportsVerify and reconcile all guest accounts and room chargesCoordinate with other departments to resolve any issues or discrepanciesMonitor and maintain the safety and security of the propertyTrain and supervise night audit staff membersFollow and enforce all hotel policies and proceduresAssist with guest inquiries and complaints as neededMaintain a high level of professionalism and customer service at all times. Show less

• 

  Concentrix

  Apr 2024 - now

  Advisor II Technical support

  • Client services or customer service skills.• Excellent problem-solving skills and the ability to think on their feet.• Excellent oral communication skills that allow them to explain complex processes to anyone who needs help.• Ability to read user guides to help implement solutions to a problem.• Knowledge of recording and organizing solutions log for future use or to help other technical support workers.• Answer phone calls, emails and chats from customers having problems with a product.• Explain how to repair technical issues in a way that the customer can understand with step-by-step instructions.• Help customers set up computer software or run applications.• Find solutions for customers and recommend new products if needed. Show less