Baishakhi Islam

Experience

• 

  Aamra networks limited

  Mar 2016 - now

  • Installation and after support of Microsoft O365 services for Email with multiple Service Collaborations.• Implementation and Maintenance of Virtual Machine in Azure cloud with customer's preferred specification.• Installing service recovery features of Virtual Machine [both Cloud and on-premises server] into Azure cloud.• Deploying and Managing PAAS & SAAS on VMware private cloud• Deploying and Managing Zimbra collaboration Server, Barracuda Email Security Server and Cpanel Cloud Hosting Show less • Configuration and Managing of Mikrotik Router and its features [Tunneling, routing protocol, firewall features etc.].• Mikrotik based BW management, web-filtering implementation.• Monitoring and analyzing Syslog data and identify network faults and security holes.• Providing 1st level customer support on various types of requirement in client's server. Webmin, Cacti, VPN configuration in Linux environment.• Providing support and Configuration of Linux (Debian) Mail server (Qmail), SMTP authentication (SSL), DHCP, Webmin.• Troubleshooting of mail related problems in all kinds of mail application software (Microsoft Outlook, ThunderBird, MAC Mail).• Coordination with Call center, Service & Support team, Infrastructure, Core Network, VAS & Clients (Corporate& data) on daily basis for resolving issues and tickets. Show less

  • Manager

    Mar 2024 - now

  • Deputy Manager

    Jul 2021 - Mar 2024

  • Assistant Manager

    Jan 2020 - Jun 2021

  • Senior Network Engineer

    Jan 2019 - Jan 2020

  • Network Engineer

    Mar 2016 - Dec 2018