
Vikash Dhorajiya
Web Coordinate and Customer Representative

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About me
Technical Support
Education

University of WSB Merito Wrocław
2023 -Master's degree International Managemant
Saurashtra University of Computer Science and Management
2010 - 2013Bachelor's degree Computer Application
Experience

Shree Nandan Wholesale
Oct 2013 - Apr 2016Web Coordinate and Customer Representative-Responsibilities include the website's maintenance, publishingcontent, updating data and providing IT support theemployees.- Printer Sharing and troubleshoot of the shared printer.- Basic knowledge of LANand Wireless Network.- Can work on Remote Software.-Installed LANand established Internet and Internet acces.-Additionally, assisting customers with complaints in a challengetimely mannerWebsite : https://shreenandanwholesale.com/

Manjaree Dress and Sarees
Nov 2016 - May 2019Technical Support Specialist-Responsibilities with customer support by phone and email.Manage and keep updated company's database, back officeduties and direct contact with customers.-Identifying software solutions.-Troubleshooting technical issues.-Managing different Protocols as TCP/IP, DNS, DHCP, SMPT andNetwork.-Installing, Configuration and Troubleshooting Routers.-Providing timely and accurate customerfeedback.-Supporting the roll-out of new applications.Providing supportin the form of procedural documentation.Website : https://www.textileinfomedia.com/Manjaree-In Show less

LG Energy Solution (Gigastaff sp z.o.o.)
Apr 2021 - Feb 2023Quality Controller-Prepare and obtain approval forthe implemented qualityassurance programs which is in compliance with therequirements of the company as well as the contractor.-Calculate the specifications of products that are produced bythe company and examine theresults with the customer’s requirements.- Analyze, evaluate, and execute testing procedures byinvestigating the productforfurther modifications fortheimprovement of the product.- Team Leader activities, Managing back office documentation Show less
Licenses & Certifications

Artificial Intelligence Concepts_Certificate of Completion
IBM- View certificate

Networking Essentials
CiscoJan 2023
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