Karthik Muthuvel

Experience

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  Flex

  Sept 2013 - Jun 2017

  * Negotiated: With vendors for discount price for different items and placed contract whenever required.* Analyzed: Invoice related queries and provided back up carrier for lane when there is request from freight forwarders.* Coordinated: With vendor for order confirmation, quality inspection reports, delivery and packing list documents.* Executed: On time release of PO to vendor and ensure that meet SLA and work with all regions of suppliers. * Reviewing purchase requirements and issuing purchase orders on time without any delay.* Follow up with suppliers to get timely confirmation and validate them.* Performed root cause analysis to expedite the resolution of service issues.* To avoid escalation, Prepared the workflow process to understand the nature of work and provided continuous improvement.

  • Senior Analyst - Procurement

    Mar 2015 - Jun 2017

  • Analyst - Buyer

    Sept 2013 - Feb 2015
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  CMA CGM SHARED SERVICE CENTRE (INDIA) PRIVATE LIMITED

  Jun 2017 - Dec 2023

  * Managed Team: Led a team of 12 professionals, successfully managing workflows and streamlining processes to increase productivity by 30% and improve customer satisfaction and Import/Export operations.* Developed: A comprehensive MIS reporting for Import & Export documentation process to showcase for top level management in weekly & monthly basis with Microsoft Power BI. * Conducted: Training sessions for team members on the importance of accurate documentation, Incoterms and HS code classification. * Created: Standard Operating Procedures (SOPs) and Operation Manual (OPS) for VIP Customers. * Initiated: Tracking (KPIs) key performance indicators and identifying areas for process improvement. * Designed: Power Point Presentations to head office and agencies for showcasing Export/Import operations performance. Show less * Developed: The mode of transport Rail, Road, Air & Sea freight strategies, cutting shipping times and reducing costs by 10% through effective transport scheduling and route optimization. * Negotiated: Quotations for Sea, Air & Road freight, resulting in a 25% reduction in freight costs and increase on-time deliveries.* Generated: Export documentation & applying (Dangerous Goods) DG approval on hazardous drafts/MBL/Express release/Split BL/Merge BL/Part Load/Switch BL/ Invoices/Agency correction Invoice/ Letter of credit/HS Code.* Executed: FCL (Full Container Load) process optimization, reduction in transportation costs and increase on-time deliveries. Show less

  • Process Lead - Customer Services and Operations

    Feb 2022 - Dec 2023

  • Process Expert - Operation Support

    Aug 2019 - Jan 2022

  • Senior Executive - Import/Export Documentation

    Jun 2017 - Jul 2019
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  APRICUS Logistic Pvt Ltd

  Jun 2023 - Aug 2023

  Freight Forwarder

  Complete Process of Door to Door:* Receiving inquiry from the client regarding shipping requirements.* Request details for type of cargo, destination, and preferred mode of transportation.* Provide a comprehensive quotation including shipping costs, customs duties, Landside charges and other charges.* Once the client accepts the quotation, initiate the booking process.* Select the appropriate shipping line based on the client's needs and cost considerations. Prepare and process necessary documentation, the bill of lading, commercial invoice, packing list, and any other required paperwork.* Customs clearance procedures at both the origin and destination.* Coordinate with customs brokers to ensure smooth processing of documentation and import/export regulations.* Arrange for consolidation of multiple shipments into a single container LCL - Less than Container Load or deconsolidation of cargo from a container FCL - Full Container Load if needed.* Organize the transportation of goods from the shipper's location to the port of departure.* Coordinate inland transportation, whether by truck or rail, to ensure timely delivery to the port.* The loading of goods at shipper place to the chosen mode of transportation at the Place of origin POO.* Monitor the unloading process at the destination port/Port of discharge POD.* Monitor the progress of the shipment in real-time, also informed to client about the status of their cargo and tracking information.* Arrange for temporary storage of goods, if necessary either at origin or destination. * Coordinate the final delivery of goods to the consignee's location.* Provide advice and assistance in securing cargo insurance to protect against loss or damage during transit.* Generate and send invoices to the client, detailing all charges incurred during the shipping process.* Coordinate financial settlements and ensure all payments are received.* Maintain detailed records of each shipment for audit purposes. Show less

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  RAMACHANDRA RAO & SON

  Oct 2023 - Nov 2023

  Custom House Agents

  * Receiving import/export documents and information from the client. also understand the nature of the goods.* Assist the client in preparing necessary shipping documents, including the commercial invoice, packing list, bill of lading.* The correct tariff classification of the goods based on the Harmonized System (HS) code. Prepare and submit the customs entry or import/export declaration to customs authorities.* Calculate applicable customs duties, taxes, and fees.* Coordinate with customs officials for the physical examination of goods if required.* Receive customs clearance authorization for the release of the goods.* Arrange for the transportation of cleared goods to the final destination.* Provide regular updates to the client on the status of customs clearance and delivery.* Maintain accurate and complete records of all transactions for audit purposes. Show less