Austen Damico, APHR

Experience

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  McDonald's

  Dec 2012 - May 2024

  Assistant General Manager

  I have worked at McDonald's for 11 years and have been a manager for 7 years. I have gained knowledge on how to manage small and medium sized groups. Also, I have experience in conducting interviews and orientations. In Addition, I create schedules for over 60 employees at the restaurant and this has helped me learn about labor costs and properly staffing the restaurant. In June 2018 I took on a upper management role and have learned many valuable management duties. As a top manager I teach the lower managers valuable things to help make them a better manager. Show less

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  Lifesteps, Inc.

  Sept 2023 - Oct 2023

  Human Resources Intern

  Helping conduct insurance audits of employees by searching, printing, and reviewing invoices and Excel sheets• Helping complete new hire surveys on employees and creating a rehire survey and a supervisor survey• Help organize new hire orientation materials and trainings• Help create COBRA notices for employees leaving the company• Scanning and uploading documents to ADP

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  MAC.BID

  May 2024 - now

  Human Resources Coordinator

  I manage the secure uploading of confidential employee documents into ADP and oversee the termination process company-wide. I also develop Standard Operating Procedures (SOPs) from scratch, ensuring seamless implementation for General Managers and employees.In addition, I assist with workers’ compensation by inputting injury reports, communicate drug screening results to appropriate management, and track forklift certifications—alerting managers when renewals are needed. I support HR analytics by pulling reports in ADP for leadership insights and play a key role in employment relations investigations, open enrollment, COBRA administration, and merit review auditing. Show less