Virginia Casas

Experience

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  KSUN CSUN

  Feb 2020 - May 2024

  Vice President of KSUN

  ●Participated with public media organization NHK World Japan to produce a cultural documentary ● Directed the planning and execution of a semester-long production project video called “Ditto” ● Coordinated events with board of directors in making semester-long events that share our appreciation over Korean music and culture ● Promoted resources for various events and other opportunities for club members by creating content using Canva and communication via Discord and Instagram with over 500 members Show less

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  ALPFA - California State University, Northridge

  Aug 2020 - Dec 2021

  Internship Trainee

  ● Initiated cross-functional efforts to plan impactful networking events, including bi-monthly sponsor-led meetings with business professionals and business students ● Conducted research on business trends and emerging technologies, providing strategic insights for event planning and club initiatives to take action on as a community ● Managed clubs’s budgets to ensure effective allocation of resources, maximizing community and campus impact

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  Macy's

  Nov 2021 - Jan 2022

  Macy's Seasonal Associate

  ●Provided exceptional customer service by assisting customers with product selection, processing refunds, and resolving inquiries to ensure a positive shopping experience.●Collaborated with the fragrance department team to meet weekly sales quotas of $1,000–$3,000 by promoting products and implementing effective sales strategies.●Maintained and organized inventory logs to ensure accurate stock levels, enabling smooth restocking and efficient sales operations.●Supported the home department during peak hours, assisting with stocking new products, maintaining displays, and providing backup support as needed.●Demonstrated adaptability and teamwork by contributing across departments to uphold high operational standards. Show less

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  Staples Stores

  Jul 2022 - Nov 2024

  Staples Sales Associate

  ●Delivered excellent customer service by assisting customers with product selection, answering inquiries, and resolving issues across print & marketing, tech, and school supplies departments.●Played a key role in achieving weekly sales goals by promoting products and driving customer engagement, contributing to 100+ Staples Easy Rewards App downloads per week.●Trained new employees on daily operations, sales techniques, and customer service standards to ensure smooth onboarding and team productivity.●Managed merchandise restocking to maintain well-organized and visually appealing displays that enhanced the shopping experience.●Answered and directed phone calls efficiently to assist customers and support team operations in a fast-paced retail environment. Show less

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  ALPFA - California State University, Northridge

  Aug 2022 - Jun 2023

  Marketing Director

  ● Connected with local communities to market major events and share resources the club and sponsors provide ● Introduced and executed marketing campaigns using Microsoft Office and Canva, boosting event attendance and club visibility ● Supported club leadership in organizing events with top firms like Goldman Sachs, JP Morgan, Google, and Riot Games, fostering professional development opportunities

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  Niko LA Leasing/ Keller Williams Realty Elite

  Jan 2024 - May 2024

  Real Estate Marketing Intern

  ●Increased analytics and engagement on host’s social media profiles by utilizing applications such as Canva, Buffer, and prior research in the market, resulting in 33% website traffic engagement increase on various platforms ● Collaborated with a team of twelve to create a comprehensive marketing report for Niko LA Leasing and Keller Williams, including updated leasing details, strategic goals, and proposed solutions ● Designed email marketing campaigns for clients, providing detailed property information and occupancy updates ● Organized and managed critical information in Excel spreadsheets for future websites updates and record-keeping purposes Show less

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  Target

  Oct 2024 - now

  Target Food & Beverage Associate

  As part of the Food and Beverage department at Target, I ensure that our shelves are consistently stocked with high-quality, fresh food, contributing to the stores' primary source of sales (around 36%). My responsibilities include opening and closing the store, quality-checking products for freshness and expiration, auditing inventory, and managing timely orders to meet customer demands.I also collaborate across departments, assisting with front cash registers, stocking in other areas, and supporting team leads with tasks to ensure smooth operations. Target's team-oriented environment has enhanced my ability to work efficiently under tight schedules, particularly when handling refrigerated goods to maintain optimal food quality.This role has strengthened my skills in customer service, inventory management, and teamwork while allowing me to make a tangible impact on the shopping experience. Show less