Andrew McKee

Experience

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  Correct Mold

  Jul 2016 - Sept 2016

  Database Support Specialist

  • Designed and streamlined Microsoft Access database interfaces for factory employees. • Supported factory employees in day-to-day operation of database software. • Developed and enhanced production databases. • Gained experience in Visual Basic and SQL coding algorithms, within Microsoft Access databases.

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  Genworth Canada

  May 2017 - Sept 2017

  Information Technology Help Desk Technician

  • Provided first and second level IT HelpDesk support, resolved hundreds of critical user issues through rapid research and analysis. • Developed clear and concise documentation on new and existing tickets/issues. • Streamlined roll-out of new desktops and workstations for both remote and on-site employees. Worked closely with the IT HelpDesk and other teams on long-term projects. • Effectively communicated and established rapport with all company departments up to executive level. Show less

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  Intrepid Sentry Security Group, LLC

  Jan 2020 - Apr 2020

  Project Lead / Product Owner

  • Managed the development of ”IntrepidAgent V1.0”, an IP camera polling and management system• Worked together with engineers/dev team to identify technical requirements and lead development• Successfully accomplished project goals within established scope and delivered client requirements• Participated in all scrum meetings, and prioritized the technical product backlog items/tasks• Proactively engaged stakeholders by addressing concerns, soliciting feedback, and incorporating their input into project decisions Show less

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  Starport Managed Services Inc.

  Oct 2020 - Apr 2023

  Cyber Security Analyst

  • Managed, directed, and lead Cyber Team with 30+ clients• Lead projects and operations with cross functional teams to deliver/enhance Cyber Services• Spearheaded training program/projects responsible for creating and delivering Cyber Security Awareness Training to all Cyber clients• Deployed and maintained cyber tools for all clients (Anti-Virus, IDS/IPS, MDR, Vuln Scanning)• Analyzed data sourced from cyber tools/systems to catch, identify, and patch vulnerabilities• Rapidly responded to cyber incidents and worked with MSP techs to prevent exploits of client networks• Improved client satisfaction through regular communication and accurate/insightful cyber reports• Collected evidence and documented results for external compliance audits/security questionnaires• Proactively audited and analyzed client networks and environments on a regular basis• Acted as main point of contact for all security related inquiries for all MSP clients Show less

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  Arcanum Design Co.

  Sept 2023 - now

  Product Manager

  • Founding member, established roadmapping and project management software (ClickUp, Jira)• Implemented Scrum methodologies for design team, enabling efficient dev/delivery of client products• Communicated effectively with clients and stakeholders to ensure seamless collaboration and alignment • Defined and tracked KPIs for projects to ensure their success and meet business goals• Translated client wants/requirements/priorities into actionable roadmaps for development and delivery • Collaborated with design team to deliver and drive features• Ran Agile ceremonies including sprint retrospectives/reviews, and participated in daily scrums Show less