August Magnusson

August Magnusson

Sales Associate

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location of August MagnussonSweden

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  • Timeline

  • About me

    Sr. Customer Success Manager at Genesys

  • Education

    • Hermods Gymnasium

      2013 - 2016
      Economy

      Graduating from Hermods Gymnasium 2016 with courses in Economics and Law.

    • Linnéuniversitetet

      2018 - 2021
      2021 Bachelor of Science with specialization in Information Systems for Business Development
  • Experience

    • ABC-Gruppen AB

      Aug 2016 - Nov 2016
      Sales Associate

      I was a travelling sales associate at ABC-gruppen for one season. The job included high responsibility, happy persona and long days. I was in a team with one partner travelling across Sweden in a Company car selling graduate caps and accessories related to the graduation. Presenting the salepitch for students in my own age, in groups of approximately 30-45persons.

    • Bavaria Bil

      Nov 2016 - Aug 2018
      Administrative

      The role I had included a lot of Customer care, B2B interaction, Efficiency and Accuracy.Main focus was on customer related bookings for every Workshop, but also solving internal administration for the workshops.

    • WÄDUR - Linnaeus University

      Jan 2019 - Jan 2020
      Treasurer

      Chosen by the memebers to be on the board of Wädur student Committee. Active as Treasurer. Working closely with organisations that focus on IT and Software Development, Bringing their knowledge and expetise to our members.

    • H&M

      Jun 2019 - Aug 2019
      IT Site Support

      Summer intern at H&M IT Marievik.

    • Linnéuniversitetet

      Aug 2019 - Jan 2022
      Peer Mentor

      As a peer mentor I organise and structure another students schedule and help to improve results and general study pace. This helps me improve my ability to lead by implementing appropriate strategies, suitable for each course, but also to help others with the knowledge I possess.

    • LOHILO Foods AB

      Sept 2020 - Jan 2022

      As Export KAM I was working together with current distributors to build Lohilo and our other brands strong internationally. I was involved in assesing and opening up new markets.

      • Export KAM

        Jan 2021 - Jan 2022
      • Intern

        Sept 2020 - Jan 2021
    • Genesys

      Jan 2022 - now

      Working with Genesys Large Enterprise customers across the Nordics to drive adoption and success within Genesys products. Working with Genesys Large Enterprise customers across the Nordics to drive adoption and success within Genesys products.w Supporting current and potential customers in solution, architectural decisions and technical due-dilligence.

      • Senior Customer Success Manager

        Feb 2025 - now
      • Customer Success Manager

        Jul 2023 - Jan 2025
      • Solution Consultant

        Jan 2022 - Jul 2023
  • Licenses & Certifications

  • Volunteer Experience

    • Assistant Hockey Coach

      Issued by Lidingö Vikings HC on Jan 2015
      Lidingö Vikings HCAssociated with August Magnusson