Joane Cunha

Experience

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  ArcelorMittal Brazil

  Mar 2015 - Feb 2016

  Process Intern

  Supported a team to focus to guarantee the operation of the production line, control and analysis of the failures, creating improvement actions, follow-up of quality and productivity indicators.Accomplishments: A project to improve the line’s productivity and reduce costs. The project had the potential to save R$60.000 per year.

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  Whirlpool/NIDEC

  Feb 2016 - Feb 2017

  Corporate Intern

  Supported to application of the WCM (World Class Manufacturing) methodology in 5 sites of the company; together with providing training materials and KPI control. After a year, the company achieved a bronze medal. Also provided support to the PMO area, developed reports and follow-up actions for the projects. Accomplishments: Creation of a corporate website to improve the knowledge management system.

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  Stone Pagamentos

  Feb 2017 - Jan 2020

  Managed sales team with 9 consultants (hiring, feedback cycles, training). Administered customer portfolio (upselling, cross-selling and churn control) of the both cities (TPV R$ 15 mi month) and provided commercial strategy.Accomplishments: The operation was recognized as the best growth client’s base in 2018 and lower percentage of churn (1,97% and 0%) in 2018; project to identify the customer profile of the best markup product; action of upselling (improvement of 4% of the revenue). Recognized as the best general result in 2018. Achievement of 36% of market share in Jaraguá do Sul and development of 2 leaders. Show less

  • Commercial Leader – SMEs Operation opening

    Apr 2019 - Jan 2020

  • Commercial Leader – SMEs Expansion operation

    Sept 2017 - Mar 2019

  • Commercial Consultant

    Feb 2017 - Aug 2017
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  Salta Educação

  Feb 2020 - Nov 2020

  Commercial Coordinator

  Responsible for the management of afterschool’s programs revenues; managing annual budget of 130 schools, creating projects financial improvement; and churn and containment’ actions control during the pandemic. Responsible for the partnerships with the Salta Group, developing new partners, negotiation and management.Accomplishments: Creation of a system to control the budget of all afterschool programs of the group; two new partners companies to the group.

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  Alice Education

  Jan 2021 - Sept 2023

  Director of Commercial and Operation area

  Alice Education is an Edtech focused on the development of basic education students through construction/extracurricular activities in schools.- Responsible for the redesign of the sales operation for the startup’s expansion;- Defining KPI to the sales and customer success activities;- Developing pricing and expansion strategy (business model).- Product development - Agile methodology Accomplishments: Developed commercial and marketing strategies (growth of 300% number of schools), onboarding process design of the schools; tool of economic viability measure; commercial campaign to a group of schools (60 schools); diagnostic model to the consulting service, PASTEL analysis to the Alice’s products and co-creation of partnerships (FaberCastell, FTD and Salta Educação group). Show less

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  EADA Business School

  Sept 2023 - Jul 2024

  Master Student

  Specialization in circular economy

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  B Lab Spain

  Feb 2024 - Sept 2024

  B Corp Certification - SMEs

  Lead B Corp certification for SMEs, including BIA analysis, recommendations, training, and contentcreation to empower them in their social and environmental impact journey (+50 companies). Certification pipeline management.Participation in "Acelerando" (12hs), an advanced B Leaders course (LEA Approach, IBMs, Scooping, B Movement Builder, Controversial industries and Evolution Standards)Accomplishments: Customer support process optimization, co-participation project finance resilience B Corps, business development proposal (integration S&IP)Systems: Sales Force, Tableau, Slack, G Suite Show less

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  Ignasi Clotet SLU

  Mar 2024 - Nov 2024

  ESG Consultant

  Sustainability transition strategy, based on a diagnosis using the B Impact Assessment as an impact measurement tool. Analysis of risks and opportunities linked to the company's core business and new ventures. Resulting in four recommendation sessions involving strategy, supply chain, community, workers, and environmental management system. The project also involves the implementation of actions and the construction of the company's ESG report (materiality analysis) and preparation for B Corp certification. Show less

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  Self-employed

  Nov 2024 - now

  Sustantability & Business Consultant

  - Sustainability Consulting Projects: Sustainability transition strategy, ESG report, carbon emissions calculation.- B Corp Certification Preparation: Diagnosis, recommendations, evidence verification and creation, and process monitoring.- Business Consulting Projects: Operational process design and improvement (lean manufacturing, WCM, lean management), commercial strategy for startups (mainly fintech and edtech), product/service pricing model.

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  Bioscore Sustainability

  Nov 2024 - now

  Country Ambassador Brasil