Talk to sales Try for Free
Robert Recknagel

Robert Recknagel

IT Consultant

Followers of Robert Recknagel95 followers
location of Robert RecknagelChesterton, Indiana, United States

Connect with Robert Recknagel to Send Message

Connect

Connect with Robert Recknagel to Send Message

Connect

  • Timeline

  • About me

    Open to new opportunities

  • Education

    • Purdue University

      2011 - 2015
      Bachelor of Science (B.S.) Computer Information Systems 3.14

  • Experience

    • Self Employed

      Jan 2006 - Apr 2018
      IT Consultant

      Designed, Implemented, and Supported IT systems for small businesses.

    • Staples

      Aug 2006 - Oct 2008
      Easy Tech Associate

      Assist clients with a range of technical help. Consult customers with hardware and software purchasing assuring a satisfied purchase. Perform hardware and software installation and troubleshooting on a client/home user level. Receive and sort freight shipments of product.

    • OfficeMax

      Nov 2008 - May 2010
      Technology Specialist (Key Carrier)

      In-store expert for technical questions and support.Developing and executing store-wide sales and marketing activities.Perform General Manager responsibilities.Maintain security devices and procedures to reduce shrinkage.Responsible for driving sales and profitability.Provide personalized guidance to customers by identifying their needs, building relationships, and educating them about solutions and opportunities.

    • HermeTek Network Solutions

      Feb 2010 - Jun 2014
      Sales and Support Engineer

    • Regency Technologies, LLC

      Jun 2014 - Jan 2015
      PC Technician

      Diagnosed and repaired bulk consumer-grade to enterprise-grade PCs from wholesale lots for resale.

    • Brooksource

      Apr 2015 - Oct 2015
      PC Technician

      Contract computer technician for Franciscan Alliance Information Systems for refresh project targeting 8,000+ PC assets. The success of the project led to my acquiring a full-time role within Franciscan's internal IS department.

    • Franciscan Alliance, Inc.

      Oct 2015 - Mar 2023

      Hired from Brooksource after contract ended to lead PC refresh project. Assisted in redefining team's role in organization. Project end user support lead and coordinator for Vocera, Windows 10, Office 365. Develop, maintain, and train on support materials from completed projects. Assist local support teams by providing support knowledge and covering roles in their absence.

      • End User Site Support III

        Jun 2021 - Mar 2023

      • Enterprise Technical Support IV

        Oct 2015 - Mar 2023

  • Licenses & Certifications

    • A+

      CompTIA
      Mar 2005

    • Network+

      CompTIA
      Mar 2005