Amy Allison

Experience

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  Avid Ratings

  Jan 2006 - May 2008

  Client Service Manager
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  Willy Street Co-op

  Jun 2012 - Aug 2018

  Manager on Duty

  Responsible for daily operation including obtaining necessary resources, maintaining the security of the store, reallocating labor to match customer and store need and break coverage.Created training material and experiences of staff that address all learning styles.Supported staff with in-the-moment needs including scheduling, troubleshooting issues, difficult customer inquiries, and inventory processes.Ensured that customers had a positive and fulfilling experience at the co-op. Performed detailed checks and balances with payroll and inventory to confirm accurate accountingMonitored staff, provided guidance and invigorated morale and energy as needed. Show less

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  Edgewood College

  Aug 2018 - Apr 2019

  Campus Assistance Center Specialist

  At this Satellite Campus, I manage all office administrative tasks from scheduling to new employee onboarding, ensuring faculty and staff receive efficient and effective support every day. I also provide enthusiastic customer service to all visitor. I am responsible for mailroom operations, email lists, office signage, proctor exams, student and faculty IDs, classroom reservations, and parking passes. I work closely with third-party groups and companies like US Postal Service, vending services, Dining Services, IT, etc. to coordinate office needs and troubleshoot issues. I have the opportunity to train new and existing faculty on administrative and safety procedures. I partner with other campus offices, including the President’s Office, to coordinate events. Show less

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  Palmersheim Dettmann, S.C.

  Apr 2019 - now

  Legal Administrative Assistant
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  Musical Pathways Foundation - Kindermusik

  Mar 2020 - now

  Manage internal operations including scheduling staff, assisting potential and new customers by phone and in person, editing weekly newsletters and arranging studio maintenance.Support new business development by managing social media accounts, organizing and attending live events and staying connected to local clubs and the chamber of commerce.Design and execute the new family on-boarding experience to ensure families stay with our studio for the entire seven-year curriculum.Coach and train new and existing teachers to successfully deliver on the company’s promise for high-quality children’s musical education.Proactively maintain relationships with our families to ensure repeat business.Educate families to build their children’s social, emotional physical, cognitive and language skillsProvide exceptional customer service. Show less

  • Licensed Educator

    Mar 2009 - now

  • Director

    Mar 2020 - May 2023
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  It's Nola Snacks

  Sept 2022 - May 2023

  Marketing Strategist

  I was responsible for setting and reaching our marketing goals. Designing and implementing our marketing strategies to obtain our long term business goals. Analyzed marketing and sales metrics. Developed digital campaigns to increase web traffic and social media interactions. Research current market to identify online opportunities. Listened to customer feedback to create the best online user experience. Managed the marketing team. Generated innovative ideas and craft campaigns to promote our brand and our product. Show less

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  The Wonder Studio (presents Kindermusik)

  Aug 2023 - now

  Educator