Jose Dantas

Experience

• 

  Telefonica Celular

  Apr 1999 - Apr 2003

  IT Technical Support Analyst

  Support for messaging services.Ariba Buyer administrator.Support for Web services.Implement MS NT4 to MS AD migration (windows 2000).

• 

  Webb

  Apr 2003 - Nov 2003

  IT Consultant

  Ariba Buyer and SAP integration project at Nestlé Brasil.

• 

  Nestlé Brasil

  Apr 2003 - Nov 2003

  IT Consultant

  Ariba Buyer and SAP integration project at Nestlé Brasil.

• 

  Vivo

  Nov 2003 - Jun 2010

  IT Infrastructure Consultant / Team Leader

  Team Leader of Infrastructure IT Technologies.Projeto Aquarius: Responsible for Lotus Notes/MS Exchange Migration and MS AD consolidation.Projeto Fenix: Responsible for Server consolidation with VMware and Data Center migration.Projeto Novo Data Center: Core Team Member for New Data Center infrastructure definition.Planning the growth of IT to support the growth of the company's business.Support for all IT infrastructure projects.

• 

  Dell

  Jun 2010 - Feb 2015

  •Engage account team and customer to gather information required for scoping. •Determine the need for a technical SME or a partner to be engaged in the scoping effort. •Determine technology feasibility and develop the best solution for the given customer needs. •Ensure compliance to Service Level Agreements (SLA’s). •Create Proposals, Statements of work (SOW) and Pricing Models. •Manage solution governance and get approvals required as necessary. •Maintain & Track information required for metrics reporting purposes. •Stay very current with trends that relate to assigned market segment. •Ensure excellent communication between all parties involved. •Drive prompt resolution to escalated situations. •Create and maintain strong relationships with teams that get involved with the pre-sales process. Show less •Engage account team and customer to gather information required for scoping. •Determine the need for a technical SME or a partner to be engaged in the scoping effort. •Determine technology feasibility and develop the best solution for the given customer needs. •Ensure compliance to Service Level Agreements (SLA’s). •Create Proposals, Statements of work (SOW) and Pricing Models. •Manage solution governance and get approvals required as necessary. •Maintain & Track information required for metrics reporting purposes. •Stay very current with trends that relate to assigned market segment. •Ensure excellent communication between all parties involved. •Drive prompt resolution to escalated situations. •Create and maintain strong relationships with teams that get involved with the pre-sales process. Show less

  • Services Sales Executive

    Aug 2014 - Feb 2015

  • Services Sales Executive

    Nov 2013 - Aug 2014

  • Lead GPO Solutions Architect - Brazil

    Mar 2012 - Nov 2013

  • Solutions Architect Sr. Advisor

    Jan 2011 - Nov 2013

  • Solutions Architect Consultant

    Jun 2010 - Jan 2011
• 

  Amdocs

  May 2015 - Oct 2021

  Infrastructure Manager: Responsible for planning and implementation of IT infrastructure for the "Beatrixproject" at Telefonica | Vivo. The Beatrix project is one of the most complex digital transformation projects among telecommunications companies, including CRM, Order Manager, Billing, activation, self-service. Responsible for managing a team of more than 15 resources in several countries (Brazil, India, Israel and Mexico). Responsible for the planning and implementation of new versions of the systems working together with the client infrastructure team. Show less

  • Integration Manager / Release manager

    Aug 2019 - Oct 2021

  • IT infrastructure Manager / Implementation manager

    Apr 2019 - Aug 2019

  • Infrastructure Manager

    May 2015 - Apr 2019
• 

  Santander Brasil

  Nov 2021 - Jan 2022

  IT Manager
• 

  F1RST Tecnologia

  Nov 2021 - now

  IT Manager

  IT Manager