
Glenda Thomas
Corporate Trainer/ Tax Examiner/ Billing Specialist

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About me
MBA, LCDC-I
Education

Michigan State University
-Specialization Journalism
Grand Canyon University
2023 - 2027Master of Science - MS Clinical Mental Health Counseling 4.0
American Public University System
2018 - 2022Master of Business Administration - MBA
Texas Christian University
2001 - 2004Bachelor's degree PSYCHOLOGY
American Public University System
2013 - 2014Bachelor of Arts - BA Psychology
Experience

ALLCARE CDS & FINANCIAL MANAGEMENT SERVICE, LLC.
Jun 2013 - Nov 2016Corporate Trainer/ Tax Examiner/ Billing Specialist• Tax Examiner and Trainer: Developed and honed business and payroll tax skills, training, and payroll processing.• Oversaw tax processing for 940, 941, and State UI taxes.• Managed payroll clerks and ensured accurate tax reconciliation.• Created guidelines for payroll processing, tax preparation, and tax billing.• Conducted comprehensive training sessions on payroll software for staff members.• Acted as a liaison between the company and various government agencies to facilitate seamless communication. Show less

Self-employed
Jan 2017 - Sept 2023Insurance Account ManagerLicensed insurance agent in the state of Texas specializing in selling life, health, and P&C/Bank products. • Experienced office manager and trainer responsible for providing compelling copy for landing pages and sales material.• Proficient in managing social media platforms, including Facebook and Instagram, to maximize brand presence and engagement.• Skilled in recruiting and onboarding agents to build a strong team.• Expertise in sales training, leading and developing a team of 4.• Well-versed in creating written standard operating procedures (SOPs) to ensure operational efficiency. Show less

Self Employed
Mar 2018 - nowFreelance Copywriter• Independent freelance writer with a track record of writing and publishing over 5,000 SEO-optimized articles and blogs.• Specialize in creating content for various niches, including marketing, sales, health & wellness, fashion, insurance, addiction treatment, parenting, education, food, and life coaching.

Vesca Organization
Feb 2022 - Apr 2022Volunteer Blogger
North Texas Youth Connection
Feb 2024 - May 2024Case Manager- Conduct comprehensive assessments of client's needs and develop individualized client-driven case plans for short and long-term goals- Provide case management services to clients, including coordinating and accessing necessary resources and services as required by DFPS- Monitor clients' progress via Youth Advisor Case Notes and weekly one-on-one meetings with youth residents and make appropriate adjustments to care plans as needed- Advocate for clients' rights and ensure they receive appropriate support and services- Collaborate with other professionals, such as healthcare providers and social workers, to ensure holistic care for clients- Document all client interactions, assessments, and interventions according to DFPS specifications accurately and timely-Design and implement life-skills program and other training aimed at promoting healthy life-skill development and positive decision-making Show less

Denison ISD
Aug 2024 - nowSpecial Education Paraeducator
Licenses & Certifications
- View certificate

What is news?
CourseraSept 2021 
Administrative Assistant/Secretary
ExpertRating Inc.Jan 2014
MBA
American Public University System
Life Coach
ExpertRating Inc.Jan 2014- View certificate

Content Marketing
HubSpot AcademyApr 2021 
LCDC Intern (Cl)
Texas Health and Human ServicesMar 2024
Educational Aide I
Texas Education AgencyJan 2025- View certificate

Gathering and Developing the News
CourseraSept 2021
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