Gregory Marrocco

Experience

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  D2 Jeans

  Feb 2006 - Dec 2006

  SALES ASSISTANT
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  Navman

  Mar 2007 - Sept 2008

  Bilingual Tech support agent

  - Provided excellent customer service and troubleshooting support- Installed equipment and maintained detailed customer interaction records- Cross-sold products when opportunities arose- Collaborated with technicians to create step-by-step guides, improving issue resolution and reducing call volume

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  Motor Yacht AL MIRQAB (377ft)

  Oct 2008 - Nov 2009

  DECKHAND

  Owner: Sheikh Al-Thani, Prime Minister of Qatar and brother of the King.Held a permanent position on the yacht, managing high-pressure tasks while maintaining impeccable appearance and professionalism (12h/day).

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  HP

  Feb 2010 - Dec 2012

  Account Manager B2B

  - Represented the brand and assessed customer needs.- Prospected and closed new sales opportunities.- Prepared proposals and ensured client satisfaction.- Contributed to outbound marketing campaigns.- Exceeded sales targets: 110% of FY10 (€180K/month) and 120% of FY11 (€200K/month).

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  H.Stern

  Oct 2013 - Jun 2018

  Field Sales Representative

  - Managed stores at Hilton and Sofitel.- Met sales targets of $30K/month.- Represented the company internationally.- Built strong client relationships and identified customer needs.- Conducted product demonstrations in English, Portuguese, French, and Spanish.

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  JURIDOC

  Sept 2018 - Dec 2019

  Head of Sales

  - Develop compelling client offers with the CEO and marketing team.- Engage prospects and customers, presenting Juridoc’s value.- Manage sales pipeline, drive revenue growth, and exceed targets.- Support product launches and customer outreach.- Handle inquiries, assist with recruitment, and coordinate presentations and demos.

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  Georgia-Pacific LLC

  Nov 2020 - Dec 2022

  Account Manager

  - Managed sales operations across Eastern Canada, New York, New Jersey, and Pennsylvania, overseeing a portfolio of 165 customers in the industrial, consumer goods, and manufacturing sectors.- Developed and implemented strategic sales initiatives to expand market share, enhance customer partnerships, and drive revenue growth.- Successfully exceeded sales targets, achieving $60 million in net sales (2022) and $45 million (2021) through a combination of new business development and account expansion.- Proactively identified and pursued new business opportunities through prospecting, networking, and strategic outreach.- Monitored and optimized sales performance across multiple territories, ensuring alignment with corporate objectives and maintaining high service levels.- Maintained an exceptional standard of customer service, fostering long-term relationships and driving client satisfaction.- Thrived in a fast-paced, high-pressure environment, managing up to 95 sales transactions per day while ensuring seamless operations and preventing production downtime.- Conducted regular client visits and strategic business reviews, positioning Georgia-Pacific as a trusted solutions provider.- Leveraged data-driven insights to understand market trends, pricing models, and customer demands, tailoring sales approaches to maximize value. Show less

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  Molex

  Jun 2023 - now

  Key Account Manager

  - Develop and maintain strong, long-term relationships with a portfolio of strategic accounts, ensuring high client satisfaction and retention.- Manage sales growth by identifying opportunities and aligning solutions with clients' business objectives.- Collaborate with internal teams (engineering, project management, operations, marketing, and customer service) to deliver tailored solutions.- Track and analyze key account metrics, including sales performance and retention rates, to drive data-informed decision-making.- Proactively monitor industry trends, market dynamics, and competitive activities to anticipate client needs and address challenges.- Serve as a key point of contact for high-value clients, handling escalations and ensuring effective resolution of issues.- Travel to meet clients and attend industry events, strengthening business relationships and expanding growth opportunities. Show less