Elias Santos

Experience

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  Contax S.A.

  May 2009 - Sept 2016

  Responsible for the content management of the company's intranet. Publication of news, operational procedures, motivational campaigns, among other internal communication projects. Contact with contracting customers in order to identify improvements in communication and ensure adherence of operations to the designed processes. Monitoring the quality of the processes adopted by the company in conjunction with the Continuous Improvement and Training & Development areas in order to identify deviations and propose adjustments to the procedures carried out by the operations.

  • Publication Assistant

    Nov 2013 - Sept 2016

  • Process and Quality Monitor

    May 2009 - Nov 2013
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  TechnipFMC

  Aug 2017 - Jul 2021

  Responsible for the company's HR systems (HRIS) for Brazil and Argentina, providing support to different areas of the Human Resources department: • Talent Management: Implementation and improvements in the Goals and Performance Assessment systems. Local adherence control and dashboards with KPIs under the visibility of the global and regional board. • Talent Acquisition: Development of the company's vacancy website for internal and external professionals. Active participation in the construction of the recruitment system based on the Oracle Recruiting solution (Taleo). • Training and Organizational Development: Implementation of the company's LMS (Learning Management System) iLearn based on the Cornerstone solution (CSOD). Training for the Learning team and continuous improvement of processes and the system through Change Request Boards with the area's global board. • Compensation and Benefits: Coordination of the bonus system in all its stages, such as alignment with the Global Corporate in order to meet local requirements, training for managers and HR teams (BPs and C&B team), preparation and dissemination of guidelines for employees in Brazil and Argentina, adherence monitoring and action to correct identified deviations, resulting in the South America region having the best performance among all the company's. • People Analytics: Coordination of the implementation of Core HR, Master Data Management system for HR, working on the interface between ERPs: Oracle and SAP (HR module). Ensuring data accuracy and quality, dashboard for BPs and other HR teams to support business areas in decision-making. Conducting the Data Integrity program, establishing Brazil with 100% adherence. • International Mobility: Focal point in South America for the Global Mobility Tool (GMT) system, controlling the headcount and assignments of expatriates in the tool in partnership with the global areas of HRIS and International Mobility. Show less

  • Innovation and Human Resource Systems Analyst | HRIS

    Jan 2018 - Jul 2021

  • Human Resources Internal Consulting Intern | HRBP

    Aug 2017 - Jan 2018
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  Prudential do Brasil

  Jul 2021 - Aug 2023

  Responsible for managing the different benefit products (health, dental, life insurance, meal vouchers and others) and well-being (mental, physical and financial health support programs), including: • Definition of success KPIs and reports follow-up; • Hiring suppliers along with Supplies (RFI, RFP etc.); • Planning product launches; • Operation control: eligible, accessions, changes, cancellations, etc.; • Control of the payment process for suppliers of the benefit group; • Studies of scenarios for decision making; • Elaboration and maintenance of benefit policies; • Attracting new partnerships; • Relationship with operators/suppliers to solve pending issues; • Monitoring of health committees; • Actions to maintain/control the medical assistance plan loss ratio; • Monitoring of contracts in force and under negotiation; • Maintenance of the map with the rules of benefits; • Budgetary control of the benefits package; • Development and conduction of continuous improvement projects. • Creation and follow-up of the actions of the company's well-being program, Viver Bem. • Promoting bridges between the different suppliers and other stakeholders to create a cohesive and synergy agenda of well-being values between the different agents. Show less Responsible for the HR Projects and Processes fronts for Personnel Administration, Payroll and Benefits, which includes: • Structuring the interface between Workday and the Payroll system (ADP); • Definition of Roles and Responsibilities and Flows of Approvals of HR Processes; • Identification and handling of failures with the company's global support team; • Implementation of improvements and adequacy of systems to local processes and regulations; • Ensure quality and accuracy of Human Resources data; • Maintenance of organizational structure in alignment with HRBPs; • Leading a Lean Six-Sigma project for the simplification and digital evolution of HR processes;• Optimization of flows and performance in the area in order to achieve efficiency and operational excellence. Show less

  • Senior Human Resources Analyst | Benefits and Well-Being

    Sept 2022 - Aug 2023

  • Senior Human Resources Analyst | HR Projects and Processes

    Jul 2021 - Sept 2022
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  TechnipFMC

  Aug 2023 - now

  Human Resources Lead | HR Shared Services

  Lead of the HR Shared Services team in the areas of HR Data Management, Local Support for factories and offices, and HR Solutions Center aimed at continuous improvement and innovation of HR processes with the objective of optimizing resources and employee experience.• HR Data Management: data management in SAP and Oracle systems (ERPs) and FPw (payroll) from admission, through all HR transactions (transfers, promotions, maintenance of organizational structures, etc.) until termination.• Local Support: service to employees, document management, conducting onboarding and offboarding, monitoring audits and inspections, and timesheet control.• Solutions Center: channel for employees and managers on HR processes, changing registration data, forwarding and monitoring tickets to Centers of Expertise (CoE): compensation, benefits, labor relations, etc. Show less