Eduard Taran

Experience

• 

  Harrods

  Nov 2016 - Mar 2020

  Senior Sales Associate

  • Delivered great customer service whilst selling and reaching targets; • Generated, analysed, interpreted and communicated Key Performance Indicators (KPIs); • Developed and improved my managerial and numerical skills through cash management and team management;

• 

  TikTok

  Jun 2020 - now

  • Cross-functional collaboration with stakeholders within the EMEA area to assess safety opportunities of products;• Improved the risk forecast and risk mitigation processes by proactive detection of violative content;• Conducting training on multiple projects and provided coaching to current team members • Leading multiple projects in the Nordic markets;• Meeting SLAs targets and providing weekly operations control;• Implementing and monitoring quality assurance strategies and documents;• Conducting weekly data analysis and preparing reports (data extraction, analysis);• Actively promoting a culture of continuous improvement;• Coaching sessions to help the team members improve and reach their targets (KPIs);• Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals;• Developing and maintaining effective communication with the Quality team, Policy enforcement, Policy implementation team etc.• Ensure legal compliance and safety of the content uploaded on the short-video platform Show less

  • Trust & Safety Policy Advisor

    Mar 2022 - now

  • Content Moderator

    Jun 2020 - Mar 2022