Yusuf Sulaiman

Experience

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  Sulaiman's Hospital

  Jun 2010 - Sept 2014

  Junior Administrator

  Sulaiman’s Hospital is the oldest private hospital in Sri Lanka spanning a proud history of over 74 years. Recruited by this prestigious organisation I was able to hone my skills in multiple disciplines in one of the most demanding industries. My initial role was to oversee the customer service department, however, at the time of my departure 4 years on I was also responsible for patient channelling, laboratory, the reception & the IT department. Some of my notable achievements were: 1. Optimising outdoor patient process so that the time to doctor for a patient dropped from approximately 15 mins to just over 5 minutes. 2. Studying and then re-engineering work flow process using iPad & cloud-based IT solutions to achieve almost 100% accuracy, reduce costs, improve quality and reduce service times which ultimately lead to a boost in profits of over 5%. 3. Introducing web-based logins for each patient so they can download their entire medical history and share it with their loved ones and even get second opinions from experts around the world. 4. Taking the lead in a massive renovation & overhaul project of the maternity ward. Using state of the art online medical equipment the project was an immense success and recovered the full capital outlay within a period of just 6 months. 5. Cross-training front line staff to improve efficiency and counter any issues due to sudden spikes in demand or employee absenteeism. 6. Renovating the dental unit in collaboration with leading dentists, oral & maxillofacial surgeons to introduce several firsts in the Sri Lankan Dental industry. Show less

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  Guardian Investment Holdings

  Oct 2014 - Aug 2016

  Group Business Development Manager

  Guardian Investment Holdings (UAE, Jordan, Sri Lanka) is a multinational, diversified company which operates in the industries of Investment, Human Resource Consultancy, Business Set-Ups, Travel, Property, Pharmaceuticals, Retail and Advertising and Media among others.Initially recruited as Business Analyst for Guardian Investment in Dubai, UAE, I was promoted multiple times, lastly to the designation of Group Business Development Manager. Key Responsibilities, reporting to the Head of Operations:1. Conducting business analysis, streamlining and increasing returns of investments managed by me from AED 1,000,000.00/= to AED 2,500,000.00/= whilst handling relationships of the entire investor base. 2. Carrying out market research and data analysis regarding feasibility of available properties for purchase, development and sale. One fine example, was an office unit in Downtown Dubai which was purchased, developed and sold with a profit margin of approximately 210%. 3. Providing expertise in related industries: In the retail sector, I spearheaded the marketing and distribution campaign, for the home appliance company that was performing below par, resulting in the entire stock being sold within two months. 4. Directing and managing start up and set up: Appointed to lead the startup and setup processes of the newly established Travel & Tourism company, I played a pivotal role in spheres of licensing to IT commissioning and recruitment of topflight marketing and customer service teams, resulting in a net profit within a period of just 6 months. Show less

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  MAS Holdings

  Oct 2016 - Jan 2019

  Account Manager

  MAS Holdings (Australia, USA, UK, Germany, Italy, China, India, Hong Kong, Vietnam, Indonesia, Mexico, Jordan, Honduras, Bangladesh, Sri Lanka) is the largest apparel and textile manufacturer in South Asia, boasting a diverse portfolio of businesses under its wide umbrella including Apparel, IT, Fabrics, Investments, Innovation & Logistics. MAS comprises 54 facilities across 15 countries employing over 98,000 associates in its operationsand generates an annual revenue over USD 1.8bn. MAS is one of the world’s most sought-afterdesign-to-delivery solution providers in the apparel and textile manufacturing industry.Key Responsibilities, reporting to the Director & Deputy General Manager:1. Reaching out to customers directly and onboarding new customers (such as Canterbury, Decathlon, Puma, Amazon, Flipkart etc.)2. Widening the scope for the existing technology platforms by partnering and integrating other technologies to create hybrid products3. Mapping out and implementing new products processes collaborating with cross functional teams4. Driving 5 why analysis to analyse errors at grass root level for future error proofing5. Working with teams such as innovation and product development and engaging in consumer profiling to understand white spaces6. End to end product management from Concept to prototypes to development to bulk7. Coordinating, managing and attending all exhibitions, trade shows and expos both locally and overseas.8. Creating and deploying new costing models to improve forecasting accuracy and final profitability9. Inducting & training new recruits into the company10. Authorising & approving all Purchase Orders & Purchase Requisitions via SAP11. Negotiating & Implementing non disclosure agreements, development and commercial agreements for new suppliers and clients. Show less

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  Portt

  Mar 2019 - May 2023

  As Portt's Pre-Sales Manager in ANZ, the main areas I was responsible for were:1. Delivering high-impact software demonstrations to prospective customers that demonstrate how Portt's solutions help clients improve business performance2. Leading development of customer-specific proof-of-concepts of software features and functionality3. Responding to functional RFXs and helping the team build supporting ROI business cases for prospects and customers. 4. Identifying specific customer needs during the sales process & supporting the Solution Sales Team in discovery meetings 5. Acting as the “voice of the customer” and sales liaison to Product Management, Product Development, and Product Strategy Show less Key Responsibilities, reporting to the Head of Growth/Commercial Director:1. Pursuing and cultivating leads to generate new opportunities 2. Addition and cleaning of data in HubSpot CRM with new/updated prospect information3. Adding new lead generation streams such as social selling, webinars and other outreach programmes4. Diagnosing prospect pain points, astutely read the triggers and underlying needs of each unique scenario to deliver a consultative solution that solves the challenges faced.5. Developing a network of additional deal stakeholders to assist, influence and mobilise activity leading to deal progression6. Being the centre of excellence for HubSpot CRM used at Portt7. Partnering with Solutions Sales Manager to develop, implement & refine sales process, frameworks & tools for subsequent hires Show less

  • Presales Manager

    Jun 2021 - May 2023

  • Solutions Sales Specialist

    Mar 2019 - Jun 2021
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  Camms

  May 2023 - now

  Regional Manager, Pre-Sales

  As Camms' Regional Manager, Pre-Sales across APAC, some of my key responsibilities are to:1. Investigate, discover, and assess prospect concerns; map prospect business and technical requirements to Camms capabilities2. Lead configuration and delivery of tailored demonstrations to customers and prospects, clearly communicating the value and differentiation of Camms solutions while showing how we tackle their business challenges3. Spearhead with Request for Proposals (RFPs) respondses using detailed knowledge of Camms software and application, to promote Camms as the solution of choice to solve prospective and existing customer challenges.4. Partner with product strategy to identify areas of opportunity to advance Camms’ product line & be a key source of market feedback into the product organisation;5. Contribute to our knowledge base including researching competitors, formulating solution-focused perspectives, and experimenting with emerging market trends Show less