Sandeep Kudtarkar

Experience

• 

  E Office Planet India Private Limited

  Jun 2005 - Jan 2007

  Billing and Collection Executive
• 

  Jetfleet Pvt.Ltd.

  Feb 2007 - Jan 2011

  Credit Control Executive

  Credit Control for Mumbai Branch

• 

  DHL Express India

  Feb 2011 - Jun 2022

  Responsible for monitoring “receivables and collections” from Corporate clients, Government Authorities.• Maintaining good relationship with corporate clients, Government Authorities, and Global event clients in metro and Non-metro’s.• Manage the MIS team for measuring Market share and analytics.• Tracking receivables on the basis of the allotted credit term. • Resolving service and rate related disputes.• Take care of the complete customer satisfaction and collect DUE/OVER DUE payments on basis of credit period.• Managing and ensuring compliance with policy & processes and controlling the delinquencies.• Responsible for customer relationship management and customer retention for the assigned pool.• Reconcile outstanding statements for respective clients.• Maintaining accurate and up to date customer details and account records, ledger and bank reconciliations, investigation of unaccounted cash.• Assisted in improvising departmental processes and procedures, e.g. invoice delivery, follow up, query management .• Regular customer contact by phone, fax, email & personal visit.• Manage team of Collection Executive. Show less

  • Sr. Credit Supervisor Telesales West and Special Desk

    Jul 2021 - Jun 2022

  • Credit Supervisor Tele Sales Customer West

    Mar 2019 - Jun 2021

  • Senior Credit Executive - Central Mumbai & New Mumbai

    Jul 2015 - Feb 2019

  • Credit Control Executive - Thane & Bhiwandi

    Feb 2011 - Jun 2015