Peter Clarke

Experience

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  RBC

  Oct 2008 - Apr 2009

  Customer Service Representative

   Providing quality customer service Proper cash management and distribution Advertising and Promoting services on offer

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  SBCS

  Sept 2009 - Dec 2010

  Assistant Course Administrator

  Collaborated with academic boards, UK governing bodies and task groups to improve academic programmes.Facilitated administrative support to academic team of lecturers.Collaborated in student recruitment, marketing academic programmes, public information seminars and alumni relations. Overseeing the Content Management System (CMS) for University programmes. Upheld programme quality assurance, through implementing course evaluation and course approval procedures. Show less

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  Chaguanas Borough Corporation

  Dec 2012 - May 2014

  Communications Trainee

  Built and maintained relationships with internal and external stakeholders of the CBC. Assisted in conducting interviews and gathering research for creation of content for the CBC website.Developing material in relation to activities in the Chaguanas area to create public awareness on ongoing projects and initiatives. Designed newsletters, promotional materials and magazines for public dissemination.Assisted in planning and coordinating internal and public events held by CBC. Oversaw the CBC’s Content Management System (CMS) for their official website. Show less

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  Arthur Lok Jack Graduate School of Business

  Oct 2014 - Mar 2015

  Programme Specialist

  Contributed towards designing brochure content, and advertisements for professional certificate workshops.Collaborated with team members on the development and execution of programmes in an efficient and timely manner.Ensured the institution’s quality standards are adhered to by participants as well as facilitators.Conducted client meetings and developed project proposals based on feedback.Tracked competitor behaviors and formulated strategies to cement the institutions position as the centre as a training leader. Show less

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  Metal Industries Company (M.I.C) Institute of Technology

  Mar 2015 - Mar 2016

  Communication Instructor II

  Developed syllabi that clearly outlined the course requirements, rationale, goals, and objectives.Documented students’ attendance, participation, and academic progress by giving and grading assignments, projects, quizzes and/or examinations that lead to a final grade.Mentored students on matters related to academic success, life goals, and personal development.Initiated, facilitated, and moderated classroom discussions.Planned extracurricular activities to keep students engaged and make the linkage with the importance of proper communication. Supervised classes and workshop projects assigned to students. Show less

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  Arthur Lok Jack Global School of Business, University of the West Indies

  Mar 2017 - Aug 2020

  Programme Administrator

  Establish and maintain effective relationships with faculty and students to uphold overall quality and experience of Master Programmes.Manage Customer Relationship Management (CRM) database of multiple student cohorts and faculty for the Master of International Strategic Marketing and Master of Human Resource Management Programmes.Liaise with faculty on matters pertaining to their course, along with perceptions of the classroom environment to maintain service quality.Liaise with students to gather data and discuss overall student experiences.Respond to areas of concern/improvement for programmes, faculty/students and make recommendations to the Programme Directors’. Coordinate meetings with class representatives and general student body to discuss issues/suggestions, as a proactive measure to upkeep standards. Collaborate with Programme Directors’ to plan and execute programme offerings for the academic year.Prepare monthly Programme Director reports, tracking the progress of students and faculty. Communicates the organizational activities, Programme/Lecturer updates, and students related content to relevant stakeholders. Show less