
Nicolette H.
Salesperson

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About me
Striving to make a difference tomorrow; today !
Education

MIDRAND F.E.T COLLEGE
2009 - 2009Matric
Experience

THE MINERAL WORLD SCRATCH PATCH LIMITED
Nov 2009 - Jan 2010SalespersonCasual position •Set up of sales floor • prepare and count cash float • polish work surfaces • merchandise all sales items • recieve foreign currencies and log and convert to our currency in cash ups• educate clients on various semi precious and precious stones and fine jewellery

Feel Good Stuff
Aug 2010 - Mar 2011Salesperson•Ensure high levels of customer satisfaction through excellent sales service • Answering telephonic queries and client repair follow up • Recommend and display items that match customer needs • Manage POS processes as well as daily banking and cash ups •Keep up to date with product information • Assist with jewellery repairs • Follow all company policies and procedures

Carlton Hair
Mar 2011 - Jan 2013Apprentice•Greeting and gowning clients for hairdressing services •Preparing all tools , equipment and products for services for the day head .•Cleaning workstation and basins , sweeping salon • Shampooing , conditioning treatments, applying and removing colour, neutralizing perms,blow drying ,styling and barbering as well as receiving own clients once on floor•Attending Class, training and all events •Answering phone and helping clients with product sales•Assist with daily merchandising and stock take Show less

Spur Corporation
Jul 2013 - Jun 2014Food Server•Greet Customers and present menus •Make suggestions based on preferences advise on specials • Take and serve Drink/ food orders• Up sell when appropriate•Arrange table settings keep tables clean and tidy at all times • Co-operate and communicate with all fellow servers , kitchen staff and Management •Adhere to all relevant health and safety rules / regulations and all customer service guidelines

NWJ Fine Jewellery
Aug 2014 - Apr 2015Assistant Manager•Assisting in interviews, training and supervising staff •Start day and end day end procedures preparing promotional materials and displays • Maintaining statistical and financial records for Mangement• Attending to all customer queries , complaints and following up to maintain customer satisfaction • Overseeing and assisting Manager in stock control, stock loss ,sales and banking • Ensuring compliance with health, safety , security measures as well as strict confidentiality •Liasing with Management , Jeweller and Head Office • Show less

The DIET Everyone Talks About
Apr 2015 - Sept 2015Clinic ManagerI managed both Paarl and Brackenfell Clinic's•Responsible for all daily operations ( cash up , stock control reports and documentation• Client weigh-in , progress and action reports • Administration of medical diet supplementation and consultation of clients•Encourage and motivate clients within company guidelines • Invoice new clients and receive payments • Marketing and exhibitions and product sales• Cold calling / Lead generating and dealing with all queries and complaints Show less

Leapfrog Property Group
Nov 2015 - May 2017Office Manager• Organising meetings, show days and managing real estate data base • Lead Chasing, liasing with conveyance attorneys , banks and bond originators• Ordering stationary and furniture, set up of office technology as well as Petty Cash and reconciliation • Dealing with telephonic and email correspondence, requests , complaints and queries operating switchboard• Receiving invoice and following up on payments aswell as filing there of •Implementing staff moral incentives and maintaining procedures and administrative systems •Organising induction programmes for agents •Attend all admin training , expos and EAAB training Show less

Protea Jewellers
Jun 2017 - Nov 2017Salesperson• Assist Customers in the selection of Fine Jewellery merchandise and offer complimentary items with each purchase• Complete minor repairs on Fine Jewellery to add or remove watch links , change watch batteries adding slides to slide bracelets • Arranging displays in windows and show cabinets •Maintain a consistent high level of customer service by creating and developing excellent client / sales reps relationship• Taking payments for goods issuing reciepts and guarantees • Meeting and exceeding sales targets• Using IT systems to manage customer accounts and stock control Show less

Stay at Home Mom
Nov 2017 - Jan 2019Chief Executive Officer
Mimelia Boutique
Feb 2019 - Feb 2025Business OwnerBusiness Owner and Seamstress • Management and complete set up of business• Financial planning and strategy• Sourcing and liasing with various suppliers• Daily operations admin, content management and seamstress• Sales and Marketing • Social Media Management and Marketing • Attending to all Customer requests , queries and complaints • Identifying needs and opportunities for Business growth

Nicolette Heyns Photography
Nov 2019 - Feb 2025Owner / Photographer
One Stop Plumbers Shop
Jul 2022 - Feb 2025Social Media Manager
Durbanville Sanitary Plumbing Supplies
Mar 2025 - nowGroup Marketing Coordinator
Licenses & Certifications
- View certificate

The Fundamentals of Digital Marketing
Google Digital GarageJul 2022
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