Nicolette H.

Nicolette H.

Salesperson

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location of Nicolette H.City of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Striving to make a difference tomorrow; today !

  • Education

    • MIDRAND F.E.T COLLEGE

      2009 - 2009
      Matric
  • Experience

    • THE MINERAL WORLD SCRATCH PATCH LIMITED

      Nov 2009 - Jan 2010
      Salesperson

      Casual position •Set up of sales floor • prepare and count cash float • polish work surfaces • merchandise all sales items • recieve foreign currencies and log and convert to our currency in cash ups• educate clients on various semi precious and precious stones and fine jewellery

    • Feel Good Stuff

      Aug 2010 - Mar 2011
      Salesperson

      •Ensure high levels of customer satisfaction through excellent sales service • Answering telephonic queries and client repair follow up • Recommend and display items that match customer needs • Manage POS processes as well as daily banking and cash ups •Keep up to date with product information • Assist with jewellery repairs • Follow all company policies and procedures

    • Carlton Hair

      Mar 2011 - Jan 2013
      Apprentice

      •Greeting and gowning clients for hairdressing services •Preparing all tools , equipment and products for services for the day head .•Cleaning workstation and basins , sweeping salon • Shampooing , conditioning treatments, applying and removing colour, neutralizing perms,blow drying ,styling and barbering as well as receiving own clients once on floor•Attending Class, training and all events •Answering phone and helping clients with product sales•Assist with daily merchandising and stock take Show less

    • Spur Corporation

      Jul 2013 - Jun 2014
      Food Server

      •Greet Customers and present menus •Make suggestions based on preferences advise on specials • Take and serve Drink/ food orders• Up sell when appropriate•Arrange table settings keep tables clean and tidy at all times • Co-operate and communicate with all fellow servers , kitchen staff and Management •Adhere to all relevant health and safety rules / regulations and all customer service guidelines

    • NWJ Fine Jewellery

      Aug 2014 - Apr 2015
      Assistant Manager

      •Assisting in interviews, training and supervising staff •Start day and end day end procedures preparing promotional materials and displays • Maintaining statistical and financial records for Mangement• Attending to all customer queries , complaints and following up to maintain customer satisfaction • Overseeing and assisting Manager in stock control, stock loss ,sales and banking • Ensuring compliance with health, safety , security measures as well as strict confidentiality •Liasing with Management , Jeweller and Head Office • Show less

    • The DIET Everyone Talks About

      Apr 2015 - Sept 2015
      Clinic Manager

      I managed both Paarl and Brackenfell Clinic's•Responsible for all daily operations ( cash up , stock control reports and documentation• Client weigh-in , progress and action reports • Administration of medical diet supplementation and consultation of clients•Encourage and motivate clients within company guidelines • Invoice new clients and receive payments • Marketing and exhibitions and product sales• Cold calling / Lead generating and dealing with all queries and complaints Show less

    • Leapfrog Property Group

      Nov 2015 - May 2017
      Office Manager

      • Organising meetings, show days and managing real estate data base • Lead Chasing, liasing with conveyance attorneys , banks and bond originators• Ordering stationary and furniture, set up of office technology as well as Petty Cash and reconciliation • Dealing with telephonic and email correspondence, requests , complaints and queries operating switchboard• Receiving invoice and following up on payments aswell as filing there of •Implementing staff moral incentives and maintaining procedures and administrative systems •Organising induction programmes for agents •Attend all admin training , expos and EAAB training Show less

    • Protea Jewellers

      Jun 2017 - Nov 2017
      Salesperson

      • Assist Customers in the selection of Fine Jewellery merchandise and offer complimentary items with each purchase• Complete minor repairs on Fine Jewellery to add or remove watch links , change watch batteries adding slides to slide bracelets • Arranging displays in windows and show cabinets •Maintain a consistent high level of customer service by creating and developing excellent client / sales reps relationship• Taking payments for goods issuing reciepts and guarantees • Meeting and exceeding sales targets• Using IT systems to manage customer accounts and stock control Show less

    • Stay at Home Mom

      Nov 2017 - Jan 2019
      Chief Executive Officer
    • Mimelia Boutique

      Feb 2019 - Feb 2025
      Business Owner

      Business Owner and Seamstress • Management and complete set up of business• Financial planning and strategy• Sourcing and liasing with various suppliers• Daily operations admin, content management and seamstress• Sales and Marketing • Social Media Management and Marketing • Attending to all Customer requests , queries and complaints • Identifying needs and opportunities for Business growth

    • Nicolette Heyns Photography

      Nov 2019 - Feb 2025
      Owner / Photographer
    • One Stop Plumbers Shop

      Jul 2022 - Feb 2025
      Social Media Manager
    • Durbanville Sanitary Plumbing Supplies

      Mar 2025 - now
      Group Marketing Coordinator
  • Licenses & Certifications