Stefano Carotenuto

Experience

• 

  Gruppo Aura S.r.l.

  Sept 2015 - Nov 2015

  Broker

  As Account Manager and IT Manager at Gruppo Aura, I was in charge of managing an array of accounts and increasing their portfolio. I was also responsible for building relationships with new clients and leading team productivity.

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  Digital&Viral

  Dec 2015 - Sept 2016

  Junior Business Analyst

  As Junior Business Analyst, I was responsible for acquiring and motivating new and existing clients. I was in charge of managing and developing marketing strategies as well as advertising campaigns in order to increase the sales. I developed excellent abilities in sale techniques (especially B2B), customers management/assistance and problem solving. I learned the basis of modern marketing, how to create successful marketing strategies, advertising campaigns and lead generation.

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  Bella Italia

  Nov 2016 - May 2017

  Bartender
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  Zizzi Restaurants

  Jun 2017 - Aug 2020

  As Assistant Manager I collaborate with the General Manager to build a team, lead and train them to deliver high standards of customer service. I run the business and I am the point of contact in the General Manager absence. I take care of what concerns the stock (weekly count and review, transfers, deliveries, orders), the financial (till reconciliations, expenses, payments and discounts) and employees' management (holidays requests, absences, rotas). Also, I am responsible for motivating the staff to deliver high standards of customer service and make sure that both my team and the customers are satisfied. Show less

  • Assistant Manager

    Aug 2019 - Aug 2020

  • Supervisor

    Jun 2017 - Aug 2019

  • Supervisor

    Jun 2017 - Dec 2018
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  Al Pomodoro

  Aug 2020 - Aug 2021

  General Manager

  As manager of a small family business, my main job is to meet goals and deadlines set by the ownership. Other tasks include to stock management, wastage control and staff’s rota making. I am learning to deal with suppliers and other stakeholders. Another important part of my job includes reading and interpreting data (i.e., sales, customer reviews, complaints, etc.) to understand how to improve the business by shortening the product’s list, reducing wastage and stock turnover. Responsible for marketing campaigns and seasonal offer and promotions like Valentine’s Day, Christmas and so on. Show less

• 

  NatWest

  Aug 2021 - Jul 2022

  Personal Banker
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  Health Education England

  Jul 2022 - now

  Project Support Officer