Lora Stambolova

Experience

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  Concordia College Scandinavian Studies Department

  Sept 2008 - Apr 2012

  • Authored and reviewed exams and prepared PowerPoint presentations for professor• Conducted general research such as identifying new scholarly articles and textbooks for the classes to assist the professor• Publicized events of the Scandinavian Studies Department by creating advertising materials • Led informative tours for prospective students on campus• Acted as host to display what life on campus is like

  • Teaching Assistant

    Oct 2008 - Apr 2012

  • Tour Guide/Overnight Host at Admissions Office

    Sept 2008 - Apr 2009
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  Nordic Arts Alliance

  Sept 2011 - Dec 2011

  Intern

  • Assisted in the setup of events for a non-profit organization promoting Scandinavian performers• Maintained contact with the performers and artists to ensure their success and comfort • Publicized the events, wrote press releases and created advertising materials• Handled general office duties

• 

  SkillGravity

  Dec 2013 - Sept 2014

  Content Marketing Manager

  • Used marketing methods to manage content strategy and creation for multi-media campaigns including videos, press releases and infographics increasing amount of new users and site traffic by as high as 60%• Contributed to negotiating and closing deals with corporate clients, validated product among more than 100 decision makers from Fortune 500 companies and made several valuable key partnerships by presenting at conferences and participating in client meetings to understand their needs and pain points• Authored, conceptualized and edited blog posts, presentations, e-mails, and product material by means of SEO and various digital marketing techniques • Worked autonomously to create compelling content for the industry that establishes SkillGravity as an essential business networking platform using social media outlets Show less

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  YouTube

  Sept 2014 - Apr 2018

  Process Management● Continuously collaborated with YouTube ads policy owners on the creation and enforcement of new workflows● Partnered with Engineering and Product teams to utilize machine learning efforts to keep the YouTube platform safe and provide support for all policy teams● Worked with Partner and PR teams to set up and report on YouTube partner appeals and escalations regarding monetization and visibility restrictions ● Conducted deep dives and drafted policies regarding content and monetization to be implemented to vendors globally● Was an integral part of the policy playbooks iteration process by providing feedback on upcoming policies and examples before being rolled out to all reviewers globally● Led documentation projects to consolidate policy updates and provided a central source of information (internal policy website) for multiple cross functional teams and vendor partners ● Served as a point of contact with all Google stakeholders to ensure flow of information and alignment of both content and monetization policies● Created weekly and monthly reports to track performance of up to 55 policy associates and overall company KPIs● Conducted root-cause analysis (RCA) of top error drivers and trends regarding policy implementationLeadership and Team Management● Assessed performance, provided guidance and mentorship for up to 55 agents via coaching sessions, group discussions, and monthly 1:1s, thus ensuring SLAs and TAT are constantly met ● On-boarded 40+ new hires within 4 weeks by creating all training programs and schedules● Prepared interview/assessment questions to evaluate potential new candidates and conducted over 50 interviews to build the team to its full potential● Trained new near-shore team members, including members of Google leadership, and external vendor partner teams to maintain on par performance Show less • Provided video decisions to ensure high quality and brand safety on a highly publicized Kids app and the YouTube platform as a whole• Product expert in YouTube’s inventory analytics working closely with policy, product managers and engineering leads in monetization program policy • Authored policies that are enforced in daily workflows and further impacting monetization status of content• Actively drove tactical improvements for classification operations, including enhancements to tools and processes that increase quality and efficiency such as UX/ UI design, functionalities and responsiveness based on the feedback given by the engineering team and the YouTube users• Conducted training and shadowing sessions during onboarding of new team members• Reviewed market specific channels to ensure smooth launch of upcoming YouTube platforms and products Show less • Provided video decisions to ensure high quality on a highly publicized Kids app• Product expert in YouTube’s inventory analytics working closely with policy, product managers and engineering leads in monetization program policy • Authored policies that are enforced in daily workflows and further impacting monetization status of content• Actively drove tactical improvements for classification operations, including enhancements to tools and processes that increase quality and efficiency such as UX/ UI design, functionalities and responsiveness using Agile methodology based on the feedback given by the engineering team and the YouTube users Show less

  • Team Lead, Monetization and Content Policy (via Vaco)

    Dec 2016 - Apr 2018

  • Content and Monetization Policy Associate (Trust & Safety) (via Vaco)

    Jun 2016 - Dec 2016

  • Video Inventory Analyst (via Advantage Technical Resourcing)

    Sept 2014 - Jun 2016
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  BroadbandTV (BBTV)

  Dec 2018 - May 2019

  Trust & Safety Specialist

  ● Ensured that YouTube content providers’ channels are free of copyright infringement, meet the minimum requirements and don’t contain content that could be considered damaging to the brand, including drug references, racist behavior, and nudity, among others● Created detailed assessments on channels’ safety levels, detailing all potential issues with the channel and its content, thus ensuring monetization and brand safety policies compliance ● Conducted deep dives regarding trending/problematic topics that might affect partners’ YPP (YouTube Partnership Program) affiliation ● Worked with operations teams to ensure smooth onboarding of the partner regarding internal processes, escalation paths, concerns, and strategies● Served as the main point of contact for partners regarding policy compliance concerns● Educated content providers on the company’s processes and policies, including, but not limited to, content claiming, optimization, channel/video branding, and copyright guidelines● Worked with the R&D team on creating, enforcing, and scaling policy compliance review tools through continuous feedback and iterations Show less

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  Meta

  Jun 2019 - now

  • Program Manager, Privacy Operations

    Mar 2022 - now

  • Privacy Operations Specialist

    Jun 2019 - Mar 2022