
Juan Lugo
Technical Support Architect, Product Manager, Product Commercial Coordinator

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About me
Marketing Specialist with a unique blend of technical and commercial expertise | Passionate about inspiring and offering added value in building solutions | Proven track record of results in all my international roles.
Education

Ichec Brussels Management School
-High School Diploma Digital Marketing Certificate
VISIPLUS Academy France
2023 - 2023Diploma of Education Digital Marketing DiplomaDigital marketing strategy for companies

Universidad EAFIT
1994 - 1996Master’s Degree Marketing/Marketing Management, General
Universidad Nacional de Colombia
1983 - 1989High School Architecture
Experience

Etex Colombia
Aug 1990 - Oct 2001Technical Support Architect, Product Manager, Product Commercial Coordinator• Created and coordinated training program and technical support for drywall systems both in Colombia and neighbouring countries.• Designed and supervised sales planning and marketing mix for Superboard® (new multipurpose fibre cement board).• Sales increase by 40% during 1999-2001.• Managed Superboard® product positioning to become customer’s choice and market leader above existing competition.• Designed training and promotional program for Superboard®.• Drove marketing research and product guidelines for the development of Superboard® multipurpose fibre cement board.• Conceptualized and Developed technical/commercial material for the introduction of Superboard®.• Drove marketing research for Toscana® new roofing tile.• Designed and introduced Perdurit® multipurpose polyethylene container in the market.• Directed market introduction for several fibre cement products Show less

Ladrillera Santafé
Jan 2001 - Mar 2003Marketing Manager• Leadership consolidation of the company by implementing marketing plan and product innovation per business segment, gaining 34% sales growth in new products during 2002.• Developed targeting and segmentation plan for the re-launch program of PLACAFÁCIL® (Clay prefabricated deck flooring).• Supervised in-house and outside agency creative staff in developing promotional and advertising elements.• Followed up and evaluated marketing performance and effectiveness of programs, route-to-the market and product mix. Show less

ARKOS
Mar 2003 - Dec 2005Product Sales Manager - Business Development Manager• Put in operation the new corporate venture in Ecuador as branch of the colombian company, ARKOS LTDA.• Reached a market share of 27% in Ecuador during first 20 months of operations.• Achieved a high product positioning by implementing effective strategies within time and budget constraints.• Developed marketing strategy to lead the most important and competitive city in Ecuador with architectural and roofing applications based on polycarbonate architectural solutions.• Set up the contractors and distribution network to cover the market in Guayaquil.• Created company and brand placement, as well as getting specification for key-urban projects. Show less

Holcim Colombia
Jan 2006 - Aug 2008Area Sales Manager• Responsible for sales budget of USD200.000/month• Achieved new customer budget and 15% Ebitda in concrete sales

Ingeniería y Contratos S.A.S.
Aug 2008 - Mar 2010Product Manager• Responsible for introduction of parking systems and car elevators for the american and chinese brands represented in the country.• Technical support and specification in projects of parking solutions.• Branding implementation at national level.

Etex
Apr 2010 - Dec 2020 Implemented and supported Marketing strategies to revitalize and consolidate business segments in APAC countries for Passive Fire Protection solutions (No. 1 brand in Singapore, Australia and Malaysia) and lightweight building solutions (No. 1 brand in Indonesia). Market introduction in Philippines, Vietnam, Taiwan during 2017-2019, making it the first choice in those countries vis-à-vis other imported brands. Implemented the digital marketing platform to increase brand awareness and market expansion (Philippines, Australia).Reached 14,5% Innovation Ratio in sales for the fibre cement products in APAC by 2019.Training program implementation to disseminate the knowledge of dry construction in APAC.Optimized the 1st. Technical Competence Centre of its kind in APAC as USP for the specification of projects in countries like Taiwan, Philippines, and S. Korea Show less
Regional Marketing Manager APAC
Jul 2016 - Dec 2020Marketing Manager Africa Division
Jan 2015 - Jun 2016Marketing/Technical Support Mananger AMEA/LatAm
Apr 2010 - Dec 2014

Etex
Feb 2022 - Jan 2023Product ManagerManagement of the product portfolio throughout the life cycle analysis.Product optimization management (pricing, quality, customer satisfaction)Support effective market launchDefine a local product line in line with the global portfolio.Material management in SAP / Master data management.Integration role with internal stakeholders (brand managers, customer service, KAM, sales, supply chain, division).

Lugo Marketing Consultants
Jun 2023 - nowStrategic Marketing ConsultantIn my role as a Strategic Marketing Consultant, I have developed and sponsored new marketing strategies to align processes with customer journeys and company objectives. This has led my clients to a successful recovery of market share and strengthening lead generation and customer retention for their building solutions business.
Licenses & Certifications
- View certificate

Marketing Analytics: Setting and Measuring KPIs
LinkedInOct 2020 - View certificate

Emoji Marketing Course
SemrushJul 2024 - View certificate

The 22 Immutable Laws of Branding (Blinkist Summary)
LinkedInSept 2021 - View certificate

Marketing Tools: Automation
LinkedInOct 2021 - View certificate

Google Ads (AdWords) Essential Training
LinkedInSept 2020
Volunteer Experience
Fundraiser volunteer
Issued by UNICEF on Jun 2016
Associated with Juan LugoFundraiser volunteer
Issued by UNHCR, the UN Refugee Agency on Jan 2017
Associated with Juan LugoFundraiser volunteer
Issued by World Vision Colombia on Jan 2008
Associated with Juan LugoFundraiser volunteer
Issued by national geographic on Jun 2016
Associated with Juan Lugo
Languages
- enEnglish
- frFrench
- geGerman
- spSpanish
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