Alexander McCrady

Experience

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  Culvers

  May 2016 - May 2017

  General Manager

  Promoted 3X to consecutively higher roles with progressive responsibility based on individual and leadership performance.Directed a team of 50+ employees to deliver superior service in a fast-paced restaurant environment while focusing on food safety.Acted as on-duty manager and primary point of contact for customer escalations, employee requests, and other business concerns.Owned end-to-end P&L management to track location profitability, service metrics, and areas for continuous improvement. Show less

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  Friar Tuck Beverage

  May 2017 - Jun 2018

  Assistant Manager

  Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.Reviewed employee performance, corrected problems, and increased efficiency to maintain productivity targets.Delivered exceptional service in a high-volume environment to foster a culture of loyalty, satisfaction, and repeat customers.

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  Decatur Brew Works

  Jun 2018 - Sept 2020

  Bar Manager

  Oversaw end-to-end daily operations from opening procedures to managing staff and closing duties, including bank deposits.Managed the venue event schedule by coordinating with stakeholders of private events and parties prior to execution.Developed staff schedules, set expectations, and held teams accountable to performance indicators based on sales and service.

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  DynaGraphics Inc.

  Jan 2021 - Mar 2022

  Production Scheduler

  Leverage Excel to extract data from multiple sources and manipulate spreadsheets into visualized reports detailing activity schedules.Track status, progress updates, and completion of up to 70 different jobs each day and generate insights for leadership review.Coach, train, and mentor new staff on the features and functionalities of internal software systems to boost employee performance.

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  DynaGraphics Inc.

  Nov 2023 - now

  Production Scheduler