Manali Mehta

Experience

• 

  IndoUS Collaboration Group

  Dec 2018 - Apr 2023

  - Developed and implemented detailed business plans including documentation to meet goals with precision.- Led meetings with key stakeholders to gather information for optimized decision-making for developing business applications.- Enhanced operational efficiency by designing processes and recommending workflow improvements.- Coordinated team tasks, improving project completion speed by 20%.- Created flowcharts, use cases, and wireframes to define client requirements.- Acted as a liaison between technical teams and stakeholders, ensuring alignment on business needs.- Delivered innovative solutions by simplifying processes and introducing automation where applicable.- Managed tasks and priorities for business applications/ERP using JIRA, Asana, and Confluence, keepingdocuments updated.- Assisted in creating wireframes and UX designs using Figma and Balsamiq.- Generated reports using Power BI to support business insights. Show less

  • Business Analyst

    Apr 2019 - Apr 2023

  • Internship Trainee

    Dec 2018 - Apr 2019
• 

  Southern Alberta Institute of Technology (SAIT)

  Apr 2023 - Aug 2024

  Business Analyst

  - Consulted with stakeholders to understand business application (ERP) needs and deliver effective solutions.- Created business case documents outlining project scope, objectives, and deliverables, aligning with stakeholder expectations and UX designs.- Used Power BI to create custom reports for business applications, meeting information needs based on access levels.- Supported business performance predictions to guide budgeting and inform decision-making.- Analyzed customer data and feedback to identify opportunities for improving product efficiency andsatisfaction.- Evaluated and redesigned business processes to enhance operational efficiency.- Performed system tests, evaluated new features, and provided support by troubleshooting issues.- Recommended and supported change management initiatives, educating stakeholders on expectedoutcomes.- Led User Acceptance Testing (UAT), ensuring all test cases were met and provided post-implementationsupport.- Managed ERP user security, created user profiles, and assigned system access as required.- Created Quick Reference Guides (QRGs) to assist end-users with system usage and troubleshooting. Show less