Jessica Ramos

Experience

• 

  IAG

  Mar 2004 - Oct 2006

  Underwriting Officer

  CGU Insurance provides general insurance to customers, Key responsibilities:- Liaising with insurance brokers - Underwriting general insurance products

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  Attune Hearing

  Feb 2007 - Aug 2008

  Audiologist

  Attune is an ENT owned Audiology Clinic providing diagnostic and rehabilitation services to children and adults. Key responsibilities:-Managing a diagnostic paediatric and adult caseload conducting basic hearing assessments, electrophysiology and balance testing, auditory processing assessments, VRA and play audiometry- Managing an adult rehabilitation caseload involving the selection and fitting of hearing aids and other assistive listening devices, providing appropriate counselling and management to clients, performing aid adjustments, and in-house repairs to hearing aids and moulds- Supervision of student audiologists- Training and supervision of a Graduate audiologist Show less

• 

  Oticon Australia

  Aug 2008 - Feb 2009

  Audiological Trainer & Sales Consultant

  Key responsibilities:- Providing audiological and technical support via phone, email and in person- Providing software and device training

• 

  Interacoustics A/S

  Aug 2008 - Jul 2019

  Key responsibilities include:- Providing clinical expertise for the development and management of portfolio products- Liaising with R&D on existing and future product hardware and software projects - Conducting clinical testing and product verification testing- Working with regulatory to ensure product standards and requirements are met- Writing technical documentation including manuals, quick guides, technical specifications and reports- Presenting at both internal and international conferences and seminars- Assisting with the creation of marketing materials Show less

  • Clinical Product Manager

    Nov 2010 - Jul 2019

  • Audiologist & Product Consultant

    Aug 2008 - Nov 2010
• 

  Oticon

  Aug 2019 - Apr 2022

  International Trainer

  Key responsibilities:- Project manage campaign training deliveries using AGILE project management methods and tools- Gather product information from subject matter experts and other stakeholders to design and createf training materials including PowerPoint slides, video and e-learning modules - Deliver training through in-person and digital delivery methods including learning tracks, webinars and e-learning courses- Provide product support to internal sales company trainers - Assist in the administration of learning platforms, i.e. iSpring LMS Show less

• 

  Demant

  Apr 2022 - now

  Senior Manager, Technology and Audiology Training, in the Global Training & Sales Enablement team Senior Project Manager for Technology and Audiology Training

  • Senior Manager

    Sept 2023 - now

  • Senior Project Manager

    Apr 2022 - Sept 2023