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Jessica Hurtado

Jessica Hurtado

Credit Collector

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location of Jessica HurtadoGreater Sydney Area

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  • Timeline

  • About me

    Experienced commerce manager - upgrading fintech developer skills

  • Education

    • Bachelor of Commerce – Professional Accounting

      2007 - 2010
      Bachelor of Commerce Professional Accounting Accounting and Finance

    • TAFE NSW Higher Education

      2005 - 2007
      Accounting

  • Experience

    • Coca-Cola Amatil- Neverfail

      Jan 2008 - Dec 2010
      Credit Collector

    • Mulpha Australia Limited/Hayman Island

      Jan 2011 - Aug 2011
      Accounts Assistant

    • Cover More insurance

      Aug 2011 - Aug 2012
      Accounts receivable

    • Fuji Xerox Australia Pty. Limited

      Aug 2012 - now
      Senior Client Relationship / Credit

      Ensure customer service and receivable management excellence; support business opportunities: provide a professional customer interface and enquiry management focus and create a mutually beneficial relationship with both internal and external customers.Some of my responsibilities are detailed below:-Conduct scheduled customer face to face visits for all major customers and manage all outcomes to resolution in a professional and timely manner-Meet with Sales Teams to prepare and instruct on best way to manage accounts using Client Services existing offerings.-Offer best solution for invoicing and meter capture needs.-Ensure all customers services level Agreements are met.- Perform customer account maintenance activities such as reconciling unmatched items, preparing cheque refunds and updating customer records-Client Collections & Relationship Training for new CCRO Show less

  • Licenses & Certifications

    • SQL

      The University of Sydney Business School
      Jun 2019