
Leah Bryant
Director, Service Desk and Change Management

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About me
Director, Support Services (Change Management, Service Request Management, Release Management and Knowledge Management)/Communications Lead for Pride EBG at CSG
Education

The University of Kansas
2020 - 2024Bachelor's degree Geological and Earth Sciences/Geosciences
California State University, Long Beach
-Bachelor of Applied Science - BASc Biology, General
Bellevue University
-Bachelor of Science - BS Business Administration and Management, General Magna Cum Laude
The University of Kansas
-Bachelor's degree Geology/Earth Science, General
The University of Kansas
-Bachelor's degree Geological and Earth Sciences/Geosciences
Experience

CSG
Sept 2001 - nowDirector, Service Desk and Change Management
Licenses & Certifications

Taking It Further
Forward ConsultingFeb 2024- View certificate

Leading Inclusive Teams
LinkedInJun 2022 - View certificate

How to Build Credibility as a Leader
LinkedInApr 2022 - View certificate

EDI Champions Programme
Radius NetworksApr 2023 - View certificate

Foundations of Diversity, Equity, Inclusion, and Belonging
LinkedInDec 2022 - View certificate

Cultural Humility and Agility
LinkedInDec 2022 - View certificate

Strategic Agility
LinkedInApr 2023 - View certificate

Change Management with Limited Resources
LinkedInDec 2022 
ITIL v4 Foundation
ITIL 4Aug 2023- View certificate

Diversity and Inclusion in a Global Enterprise
LinkedInMay 2022
Honors & Awards
- Awarded to Leah BryantInduction – Omega Nu Lambda National Honor Society Bellevue University Sep 2025 Recognized for academic excellence in graduate studies; inducted into Omega Nu Lambda, the national honor society for online students.
Volunteer Experience
Community Volunteer
Issued by Keep Omaha Beautiful on Apr 2021
Associated with Leah BryantCommunity Volunteer
Issued by Food Bank for the Heartland on Jun 2022
Associated with Leah BryantCommunity Volunteer
Issued by Habitat for Humanity of Omaha on May 2005
Associated with Leah Bryant
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