Gramon Malapane

Experience

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  T-Systems

  Mar 2012 - Apr 2013

  Field Service Engineer
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  Gijima

  Apr 2013 - Aug 2014

  Junior Network Engineer
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  Alteram Solutions

  Aug 2014 - Nov 2018

  Network Engineer

  Maximizing network performance by monitoring performance, troubleshooting network problems, outages, and scheduling reports on LAN and WAN.Configuration of different network platforms for management and monitoring, this includes: OS (Windows client and server OS, Switches" Cisco, 3Com, Huawei, Avaya", Virtualization "VMware and Hyper-V", Applications" Exchange, SQL database, IIS, AV, Firewall, SharePoint and etc."). Manage network infrastructure, this includes firewalls, windows servers, routers and switches.Responsible for Patch Management via SolarWinds monitoring tool.Training the entry level or junior network engineers by providing them information about the various network engineering processes and procedures.Installing new hardware as well as software systems for networksPlanning network infrastructure and maintaining the existing network computing infrastructure.Collect and analyze network monitoring data to determine the cause of the network performance issues.Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, Netflow)Provide expertise to help improve a reporting system that meets the needs of our client and create additional Orion reportProvide expertise to leverage MIBs, OIDs, and WMI performance counters to diagnose and troubleshoot network problems Enable devices for network management including configuration changes Configure and manage Syslog and SNMP trapsProvide expertise to define, monitor, and report on SLAs Provide expertise to detect and verify network faultsMonitoring system configuration changes on router and switches and make backup for the changes. Show less

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  Nexio South Africa

  Dec 2018 - Feb 2020

  Network Engineer

  Support and implementation of Cisco routers, switches and other customer equipment.Resolve with the assistance of Vodacom CSOC any customer site issues on the mentioned products.Monitor and troubleshoot IT Infrastructure.Liaise with various departments within the customer including CSOC.Keep accurate records as required by Nexio.Maintain Helpdesk system for VodacomWorld Support.

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  BCX

  Feb 2020 - now

  Network Engineer

  Implement, and maintain network infrastructure.Configure switches, routers and other network hardware.Configure and manage Cisco voice gateways, routing, voice related QoS.Maintain various equipment and perform upgrades as when required.Determine network bandwidth needs and recommend measures to meet thoserequirements.Maximizing network performance by monitoring performance, troubleshooting network problems, outages, and scheduling reports on LAN and WAN.Installing, configuring and maintaining wireless network equipment.To oversee the Wireless Controllers, Access Points, IP telephony, and other hardware set-ups.Perform troubleshoot on all voice services for all LAN and WAN hardware modules and configure appropriate communication media modules. Show less