
Matthew Lasky
Document Imaging Project Supervisor

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About me
Application Support Analyst II
Education

ITT Technical Institute
1999 - 2001Associate of Science Computer Network Systems TechnologyHighest Academic Honors GPA 3.8
Experience

Affiliated Computer Services subcontract for Regions Bank
Aug 1999 - Feb 2003Document Imaging Project Supervisor• Supervise four staff members. Responsible for addressing client’s needs as well as being the liaison between Regions and ACS management. • Manipulate data files and maintain records in database. Troubleshoot network and ensure error-free committal of images. • Provide support and assist client in retrieval of images. Prepare, scan, quality control, index and release of images.• Install software upgrades, monitor batches and implement fault tolerance. Design organized workflow for client and staff. Instruct use of proprietary retrieval application. Software:Ascent CaptureOptika ImagingPaperflow Show less
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International Outsourcing, Inc. (IOI)
Jan 2004 - Aug 2004Quality Assurance Analyst• Extensive detailed quality control of Access Databases including HCFA, UB92 and ADA.• Verify extracted data from image. Perform error-proof queries following data entry team.• Proficient in various clients database structures and formatting. Data input using a proprietary online project monitoring and tracking system. • Run comparators against incoming and outgoing databases providing error percentages.• Exchange MDB’s and images with data process centers. Download and upload batches through an online TRS/Parascript providing company. • Coordinate data file exchange, conversions and delivery to clients via FTP sites and an image exchange application. Export data meeting individual client’s specifications. Show less

Space Coast Credit Union
Aug 2004 - Jul 2007System Administrator• Administer all enterprise content management solutions including document scanning, check imaging, photo id processing, report loading, content retrieval and security.• Responsible for server/client upgrades, installs and configurations. • Monitor, edit and configure SQL DTS packages and backups. • Manage all aspects of imaging solution including application servers and online images.• Provide support to institution members, companywide users and immediate staff. • Implement and integrate new projects and tasks to overall imaging environment. • Set up data upload automation and streamline data capture.Software:SynergySER CaptureSER DistillerBrainwarePhoenixEZ Scan Show less

EFFCU a division of Space Coast Credit Union
Jul 2007 - Sept 2009Network Technician• Monitor and restore network backups. Maintain media, physical and virtual libraries.• Assist in RAID configuration and monitor status of enterprise content management SANS.• Configure core banking workstations; assemble, upgrade and install desktops. Assist in new branch set up and relocation. Ensure desktop applications security perimeters are in place. • Maintain and troubleshoot desktop hardware, printers and applications. Assist network staff in core banking issues between server farms and network components. • Use active directory and group policy management for managing users, computers, deploying packages and remote installation of software. • Track, update and complete technical work orders. Assist help desk by taking calls, answering emails and assigning work orders to network staff. • Support users at both headquarters and branches as well as remotely when applicable.Software:NetVaultVMwareActive DirectoryTrack ItNX ClientIdeal AdminGhostRed GateSQL Show less
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Lumbermen's Underwriting Alliance (LUA)
Sept 2009 - Mar 2017Application Support Analyst II• Support entire content management solution; configure user profiles, department access, group privileges, server/client upgrades and installs.• Implement user’s workflow processes; construct batch classes and database validation.• Provide FTP access to law firms for automatic processing of invoices and document loading.• Continued migration of mainframe reports and TPA electronic data into retrieval system.• Provide support for check printing, virtual print driver, desktop capture and email insertion.• Create additional Watch configurations and Design documents for automated creation and mailing of initial packets, explanation of reviews, first report of injuries and state forms.• Ensure success of data retrieval and check printing at disaster recovery site. • Administer sites and workspaces for company intranet use of Windows SharePoint Services.• Manage security and troubleshoot user issues for Great Plains and Management Reporter.• Track help desk tickets as well as monitor network tape backups and printer issues.• Responsible for all layers of support from user desktop to network servers and components.Software: ApplicationXtenderDiskXtenderAX Reports MgmtDocuNectKofax CaptureVerity IndexingPlanet PressWSS 3.0Great Plains 2013Management Reporter 2012CA ARCservevSphere ClientSynologyXeroxeCopy Show less

Builders Plus
Mar 2017 - nowAccounts Payable Manager
Licenses & Certifications

Certified Document Imaging Architect +

Network +
Honors & Awards
- Awarded to Matthew LaskyCustomer Satisfaction Rule #1 Lennar Financial Services Sep 1996 Locating long lost information relating to ongoing issue for Vice President of Underwriting.
- Awarded to Matthew LaskyExtraordinary Customer Service Provider Award Universal American Mortgage Jun 1995 Going above and beyond everyday responsibilities to provide extraordinary customer service to all employees.
Languages
- enEnglish
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