Brooke Shramenko, MBA

Experience

• 

  FirstService Residential in California

  May 2012 - Mar 2014

  Administrative Assistant

  The Administrative Assistant provides a wide variety of administrative support services for property supervisors and works with team members to achieve daily tasks. The Admin Assistant must gain working knowledge of all FirstService Residential systems as they will be utilized regularly. The Admin Assistant must also work in conjunction with pertinent internal departments in order to ensure clients’ needs and expectations are being met.

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  Regus

  Apr 2014 - Oct 2016

  Customer Service Representative

  The Customer Service Representative (CSR) plays a key role in delivering the customer service expectations of our customers, prospects and vendors. In conjunction with the rest of the centre team, the CSR ensures the customer experience is exceptional throughout the entire business centre. The CSR becomes a critical player in delivering this exceptional service. Ultimately, the actions and service provided by the CSR are the catalyst for providing customers with a reason to come to Regus and then stay with Regus. The CSR acts as the first point of contact for all customers and visitors providing a professional and friendly service as well as delivering an exceptional first impression. Show less

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  Active Life Wound Clinics

  Feb 2017 - May 2019

  Executive Assistant

  Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions

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  Baba Corporation

  Oct 2017 - Sept 2018

  Human Resource Generalist

  Generalist role supporting all human resources activities in the organization.Knowledgeable of labor and employment laws. Ensures company policy and procedure is followed. Promotes a positive, safe and motivating work environment. Maintains personnel file and HR reports. Coordinates and communicate with department supervisors and GMs. Coordinates and conduct interviews, orientations, recruitment process or exit interviews. Properly handles employee concerns & complaints. Assists employees with inquiries and requests. Assists with payroll timesheets. Show less

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  Active Life Wound Clinic

  Jun 2019 - May 2020

  Human Resources Office Manager
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  ACTIVE LIFE WOUND CLINICS

  May 2020 - Mar 2021

  Business Manager

  Promotion from HR Manager

• 

  The Original Mels

  Mar 2021 - Sept 2021

  Human Resources Manager
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  Kalesta Healthcare Group

  Sept 2021 - May 2023

  Executive Director of Human Resources
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  Oracle

  Jul 2023 - now

  • Team Lead

    Feb 2024 - now

  • Analyst, HR Services

    Jul 2023 - Feb 2024