Lauri Tiili

Experience

• 

  Hesburger

  Mar 2009 - Apr 2012

  Sales Representative
• 

  Stark

  Jan 2012 - Jan 2015

  Sales Representative
• 

  Finnish Defence Forces

  Jul 2012 - Jul 2013

  Corpolar
• 

  Fysioline Fressi Oy

  Apr 2015 - Oct 2016

  Customer Service Representative
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  3stepIT

  May 2016 - now

  As the Team Leader overseeing seven professionals, my responsibilities have expanded beyond traditional Key Account Management. I now head up Key Account operations, ensuring the utmost service quality to our diverse clientele. With a focus on account management, I direct a specialized team to optimize our asset life-cycle management services, customizing them to align with our clients' unique requirements. Our client base spans mid to large-sized entities across multiple industries, including both public and private sectors, and local municipalities. Beyond account management, I'm actively involved in sales management, spearheading development projects and constantly seeking avenues for improvement to foster enhanced collaboration and service excellence Show less As a Key Account Manager, my role was multifaceted, primarily focusing on account oversight. I managed a specific portfolio of accounts, spearheading an internal virtual service team to ensure top-tier service delivery to our clientele. Our objective was to tailor our asset life-cycle management services to meet the unique needs of our clients. My purview covered a diverse range of mid to large-scale clients from various industries, encompassing both the public and private sectors, as well as municipalities. My proactive approach involved identifying areas of improvement in our service process, fostering both internal and external collaboration to enhance our offerings Show less Business Development Coordinator with a specialized focus on the M&A landscape. I excel in identifying potential partnerships and harnessing tools like Bureau van Dijk's Orbis for comprehensive company scouting. I had the privilege to be part of the core team responsible for establishing a joint venture between a leading Nordic company and a significant European bank, further expanding our reach by opening up operations in four new countries. My hands-on experience in managing cross-cultural integrations and IT-system migrations is complemented by my adeptness in streamlining the Due Diligence process via VDR platforms. Show less

  • Team Leader, Key Accounts

    Jan 2022 - now

  • Key Account Manager

    Apr 2020 - Jan 2022

  • Business Development Coordinator

    Jan 2018 - Apr 2020

  • Marketing Coordinator

    Jul 2017 - Jan 2018

  • Marketing Trainee

    May 2016 - Jul 2017