Jimel S.

Jimel S.

IT Operational Clerk

location of Jimel S.New York City Metropolitan Area

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  • Timeline

  • About me

    Technical Support Specialist | Network Operations Lead

  • Education

    • American Military University

      -
      Bachelors Degree Information Technology 3.8
  • Experience

    • Office of Administrative Trials and Hearing

      Apr 2013 - Mar 2016
      IT Operational Clerk

      • Operation of high-volume document scanning equipment and organization and storage of documents to ensure secure and efficient handling of sensitive information.• Knowledge of Microsoft Office programs and various programs and ability to troubleshoot and upgrades to system.• Experience in providing performance backup to retrieve data in case of emergency, as well as performing tests and providing training on new product quality.• Demonstrated ability to perform data entry and maintain records. Show less

    • NYC Department of Sanitation (DSNY)

      Mar 2016 - now

      • Managed and analyzed data on Solid Waste Transfer Stations, corresponding with stakeholders to ensure compliance with regulations.• Created and maintained database using Access and Lotus software to track and analyze incidents, updating permit status and modifying data records as needed.• Assisted in investigations and played an active role in ensuring the safety of Transfer Station and Hazards Martial. • Operating and troubleshooting computerized systems.• Maintaining a controlled environment for equipment.• Writing and typing reports.• Communicating effectively with different stakeholders.• Performing minor maintenance and repair work.• Answering phones and providing information.

      • Environmental Police Admin.

        Oct 2018 - now
      • Scale Operator

        Mar 2016 - Oct 2018
    • Army National Guard

      Oct 2017 - Oct 2023

      ● Responsible for maintaining the LAN/WAN/VPN network hardware, software, and security systems, which required me to coordinate with my team members to ensure the network was secure and efficient.● Managed and configured the client network LAN/WAN hardware, which involved supervising my team members in the installation, configuration, and optimization of the network equipment to ensure optimal performance and security.● Supervised nodal operations functions, ensuring the installation, operation, deployment, provisioning, and maintenance of WIN-t nodal assemblages, combat NET/SATCOM radios, and all related COMSEC devices were in compliance with security protocols and best practices. Show less

      • COMSEC Custodian

        Oct 2017 - Oct 2023
      • Network Communication Team Lead

        Oct 2017 - Oct 2023
      • Signal Support Systems/ Satellite Transmission Supervisor

        Oct 2017 - Oct 2023
    • Joint Task Force Empire Shield

      Feb 2020 - Jun 2022
      Force Protection

      ● Conducted Homeland Security operations in NYC to prevent, detect, and deter potential terrorist attacks on critical infrastructure and assets.● Performed security surveillance at transportation hubs and other key locations to identify and mitigate threats.● Collaborated with law enforcement agencies and the public during emergencies and investigating incidents.● Responded promptly to domestic emergencies, natural disasters, and COVID-19 missions.● Technical reporting of counter-terrorism strategies and techniques.in reports and attained certificates in Anti-Terrorism and Counter-Terrorism topics. Show less

  • Licenses & Certifications