Deep Enrich
Umesh Sharma
Senior Customer Service Advisor
29 followers
Delhi, India
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About me
Zonal Head-North Zone
Education
G.B Pant Polytechnic, Delhi
1996 - 1999Diploma Automobile Engineering First GradeDiploma in Automobile Engineering
Experience
Maruti Service Master
Dec 1999 - Jan 2004Senior Customer Service AdvisorTeam Leader of Technician & Adviser, Technical Analysis of failure part,
Mahindra First Choice Services Ltd.
Feb 2004 - Aug 2008Asst. ManagerManage Certification Process of Used Car, Evaluation of Car, Managed Refurbishment Cost, Managed Authorized Service Setup of Mahindra First Choice
MAHINDRA REVA ELECTRIC VEHICLES PVT LTD
Aug 2008 - Aug 2016Dealer Management, Dealer, Technical Support to Dealer Manpower, Conducted Training Program, Handling North India Dealer for Electric car segment After Sales Support to customer with skilled manpower,Dealer Development for Electric Vehicle, Technical Support & Technical Training to Dealer Man power, Dealer Management related to Electric Vehicles. Service support to Reva car in entire North India with the help of skilled manpower
CUSTOMER CARE MANAGER ( NORTH INDIA )
Aug 2014 - Aug 2016Deputy Manager
Aug 2011 - Aug 2014Asst. Manager
Aug 2008 - Aug 2011
Customer Care Manager
Aug 2016 - nowZonal ManagerDealer Development for Electric car segment,Technical Support to Dealer Manpower related to Electric Vehicles,
Licenses & Certifications
Graduate from Delhi University
Graduate from Delhi University
Volunteer Experience
Secretory
Issued by Change i Network on Aug 2013Associated with Umesh Sharma
Languages
- enEnglish
- hiHindi
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