Miracle Udeagha

Experience

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  Jungu Media

  Oct 2017 - Jan 2018

  Marketing Executive

  • Collected and analyzed data from marketing campaigns to inform decision-making.• Conducted market research and competitor analysis to identify trends and opportunities.• Supported the marketing team with administrative tasks and promotional activities onsocial media platforms.

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  Oragon Hotel and Suites

  Jan 2019 - Jan 2020

  Customer Service Representative

  • Provided exceptional customer service, assisting guests with inquiries and reservations.• Promoted hotel services and amenities, effectively upselling to increase revenue.• Resolved guest complaints promptly and professionally, ensuring guest satisfaction.• Managed room bookings and communicated room availability to hotel staff.• Maintained accurate records and demonstrated accountability in daily work activities.

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  Excel Events Ltd.

  Jan 2019 - now

  Creative Director

  • Plan and execute various events, including weddings, birthday parties, and corporate events, ensuring seamless coordination from inception to completion.• Manage logistics, including vendor selection, negotiations, and coordination.• Cultivate strong client relationships, exceeding their expectations and delivering exceptionalevent experiences.• Manage event budgets effectively, consistently delivering high-quality events withinfinancial constraints.• Lead event teams, delegate tasks, and ensure cohesive collaboration to achieve objectives.• Proactively address challenges during events, implementing timely and effective solutions. Show less

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  First Red Africa Production Limited

  Feb 2020 - now

  Staff Writer
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  Galaxy Television

  Feb 2023 - Dec 2023

  Social Media Manager Intern (NYSC)

  • Created and distributed engaging content on social media platform i.e Youtube• Analyzed social media engagement data to optimize campaign performance.• Interacted with audiences on YouTube by responding to comments and messages.• Contributed to content brainstorming sessions and conducted research for original ideas.• Crafted compelling social media captions tailored to the company’s target audience.• Assisted in the creation and editing of short-form videos.• Developed strategies to increase social media engagement and reach. Show less