Pen Tompkins

Pen Tompkins

Followers of Pen Tompkins246 followers
location of Pen TompkinsMaumelle, Arkansas, United States

Connect with Pen Tompkins to Send Message

Connect

Connect with Pen Tompkins to Send Message

Connect
  • Timeline

  • About me

    Member of the Blackbaud Customer Support team that specializes in consulting with various organizations to better support their needs on a daily basis through data analytics and product development.

  • Education

    • Brevard College

      2007 - 2011
      Psychology

      Social psychology, developmental psychology, educational psychology.

    • NCCPT

      2014 - 2014
      CPT Personal Training
  • Experience

    • Norred & Associates

      Aug 2012 - Jul 2014

      Security account manager in Atlanta, Georgia. Provided security for Seabrook Island, SC to both residents and guests of the resort island. Responsibilities included patrol of the island, as well as traffic control and responding to medical calls. Obtained S.L.E.D. Certification.

      • Security Manager

        Aug 2013 - Jul 2014
      • Security Supervisor

        Aug 2012 - Aug 2013
    • NCCPT

      Aug 2014 - Jul 2020
      Personal Trainer
    • East Shore Athletic Club

      Dec 2014 - Jul 2015
      Personal Trainer

      Providing clients with the knowledge and motivation to achieve their personal fitness goals in a safe and effective way that will affect them throughout their lifetime.

    • GNC

      Aug 2015 - May 2016
      Store Manager/ Sales Associate
    • Cintas

      Mar 2016 - Jan 2019
      Service Sales Representative
    • WoodmenLife

      Apr 2019 - Oct 2019
      Representative

      Financial Representative

    • Visi-One USA

      Jul 2019 - Nov 2020
      Director Of Warehouse Operations
    • Keller Williams Realty, Inc.

      Jul 2020 - Jun 2021
      Real Estate Broker

      pentompkins.kw.com

    • Blackbaud

      Jun 2021 - now

      Subject Matter Expert that works directly with Learning and Development team that specializes in both domestic and international onboarding of employees. Implements new training materials for both onboarding and continuing education of employees within K12 vertical alignment. Subject Matter Expert that works directly with Learning and Development team that specializes in both domestic and international onboarding of employees.

      • Customer Support Staff Specialist

        Jun 2024 - now
      • Staff Support Analyst

        Jun 2023 - Jun 2024
      • Associate Specialist

        Jun 2022 - Jun 2023
      • Customer Support Associate

        Jun 2021 - Jun 2022
  • Licenses & Certifications

    • Certified Personal Trainer

      NCCPT
      Aug 2014
    • Creating Positive Conversations with Challenging Customers

      LinkedIn
      Jan 2022
      View certificate certificate
    • Customer Service: Managing Customer Expectations

      LinkedIn
      Feb 2022
      View certificate certificate
    • Developing Assertive Leadership

      LinkedIn
      Jan 2022
      View certificate certificate
    • Becoming an Impactful and Influential Leader

      LinkedIn
      Jan 2022
      View certificate certificate
    • Real Estate Broker

      NC Real Estate Commission
      Jul 2020
    • Delivering Bad News to a Customer

      LinkedIn
      Jan 2022
      View certificate certificate
    • The Six Morning Habits of High Performers

      LinkedIn
      Jan 2022
      View certificate certificate
    • How to Speak So People Want to Listen

      LinkedIn
      Jan 2022
      View certificate certificate
    • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities

      National Insurance Producer Registry
      Mar 2019