Lisa Lanning

Experience

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  Retif Oil & Fuel

  Jul 2005 - Nov 2011

  Executive Assistant - Sales

   General office skills including but not limited to computer skills, phone answering, filing, copying, & clerical support for 15 sales reps & the Regional Sales Manager along the Gulf Coast.  Knowledgeable in Microsoft Word, Excel, Outlook & PowerPoint. Appointment scheduling for sales & potential customers.  Scheduling meetings & appointments for staff issues. Clearing credit applications for new customers. Office supply & inventory.  Assist in assembling bids & proposals for larger potential clients.  Assist in tracking equipment sent out to customers  Assist in billing issues for customers. Prepare weekly, monthly, quarterly, & yearly reports used in commission based payroll for sales reps. Assist in preparation of reports as needed for tracking downward trends & upward trends in sales.  Assist in preparation of sales reports as needed for the owner/president of the company.  Travel & training class arrangements for all 18 reps & the Regional Sales Manager. Show less

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  NOLA Motorsports Park

  Nov 2011 - Nov 2012

  Karting/Retail Manager

   Second in command & to the Karting Director Employee scheduling, interviewing, hiring, training & when necessary termination  Overseeing 20+ employees including four lower level management employees Product ordering, inventory & cost control Guest services & management Assist Karting Director in assembling bids & proposals for larger potential clients.  Day-to-day paperwork including POs in QuickBooks, safe counts, deposits & bank runs Scheduling meetings for private events Prepare weekly, monthly, quarterly, & yearly reports regarding profit & loss, labor analysis & cost controls Writing, maintaining & updating policies & procedures for Karting area as needed Ensuring coverage for larger special events Scheduling travel arrangements for incoming visitors to the facility Cost control by “shopping” vendors & ensuring that cost vs. services are in line Special Events coordination sometimes with 24 to 48 hours’ notice Knowledge of Club Speed POS system Facility tours & sales for potential clients Implementing special promotions Released from employment due to a reduction in workforce Show less

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  Premium Parking

  Jan 2013 - Sept 2013

  Assistant Operations Manager

   Management over three high volume parking garages as well assisting in management of 35+ other garages Employee scheduling, interviewing, hiring, training & when necessary termination  Overseeing 15+ employees in garage portfolio as well 100+ other employees company wide Product ordering, inventory & cost control Guest services & management Day-to-day paperwork including revenue recap, validation upkeep & parking contracts & notices Scheduling meetings for training & education of employees Prepare weekly, monthly, quarterly, & yearly reports regarding profit & loss, labor analysis & cost controls Writing, maintaining & updating policies & procedures including daily checklists & maintenance reports Ensuring coverage for special events such as city wide festivals & sporting events Cost control by “shopping” vendors & ensuring that cost vs. services are in line Day-to-day operations including maintenance, custodial & customer service areas of the facility. Show less

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  Allday CPA

  Sept 2013 - Jul 2014

  Customer Care Coordinator/Office Administrator

  Route calls to the appropriate support team, handles sales calls, assemble proposals & estimates for software sales and general clerical duties.Manage and control customer service calls making sure they get the best possible fit and service that is available within our company.

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  John J. Hainkel, Jr. Nursing home & Rehabilitation Center

  Nov 2013 - now

  Front Desk Receptionist

   General office/administrative skills including but not limited to computer skills, phone answering, filing, copying, incoming/outgoing mail & clerical support for Manager/Owner. Cash handling – Resident Trust fund deposits/withdrawals for residents.  Route incoming calls to required departments Visitor sign-in for residents Assist with resident needs/care as needed

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  Visiting Angels Senior Living Assistance Services

  Feb 2015 - now

  Caregiver - Certified Nursing Assistant

  I provide comfort, care and companionship to the elderly in the comfort of their own home. I work within the boundaries provided by the family and help to make the care recipient feel loved and comfortable during my visit. I care for each and every person as if they were my own family member. This includes activities of daily living, preparing meals, light housekeeping, alerting family members to medical attention that may be needed or any thing "out of the ordinary" for the care recipient and providing companionship and company so that no one feels alone at any time. Show less