Muhammad Adnan

Experience

• 

  MCB Bank Limited

  Sept 2011 - Jan 2020

  Elevated to re-establish retail banking operations to execute goals related to operational efficiency in cash management, bulk salary management for all district branches, quality customer satisfaction from individual to the corporate level, MIS management, local and foreign currency remittance, and deposit management, Anti-money laundering and CFT management and aggressive audit compliance. Directed a team of 14 executing all branch operations efforts. Managed deposit retention of the portfolio of Pakistani PKR.602 million deposit and cash flow Rs.40 million to 50 million on daily basis with clients. Show less Ameliorated as credit officer position accountable for the entire credit granting process, including the consistent application of a credit risk policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, to optimize the mix of branch commercial advances of PKR 126 Million portfolios. A performed quality relationship with corporate clients FFC, Engro Corp., Syngenta, and other valued clients in terms of bank guarantees and SME financing to their dependent clients. Show less Elevated to control retail banking operations to execute goals related to operating efficiently in cash management, customer satisfaction, MIS management, local and foreign currency remittance and deposit management, Anti-money laundering and CFT management, and aggressive audit compliance. Directed a team of 10 executing all branch operations efforts. Managed deposit retention of the portfolio of Pakistani PKR.512 million deposit and cash flow Rs.10 million to 20 million on daily basis with clients. Show less

  • Branch Operations Manager

    Dec 2016 - Jan 2020

  • Credit Officer

    Feb 2016 - Dec 2016

  • Regional Operations Manager Coordinator

    Jul 2015 - Feb 2016

  • Branch Operation Manger

    Feb 2013 - Jul 2015

  • General Banking Officer (TBO Batch 41)

    Sept 2011 - Feb 2013
• 

  Meezan Bank Limited

  Jan 2020 - now

  Led and empowered a team of 20 staff members in the Main Branch, Lodhran, achieving outstanding results across various key areas:Spearheaded the attainment of all management by objective targets in Retail Banking Operations, Shariah Compliance, Customer Service Quality, and FX Inward & Outward Treasury Operations for FY2023.Delivered exceptional performance as evidenced by the Rs. 02 Billion Club Achievement, Above Average Shariah Compliance, Indigo Class Service Quality Rating, and PKR 40 million generated in SME and FX & Trade Business.Foster a culture of collaboration and high performance, driving the branch towards achieving ICON status in FY 2024 and consistently handling 900+ customer interactions daily with the highest Person Per Call (PPC).Key Responsibilities:Executed a wide range of banking transactions: customer remittances, loan booking, documentary business, and fund clearing with financial institutions.Ensured efficient financial operations: managed account reconciliation, maintained accurate records, and safeguarded departmental files (electronic and physical).Provided exceptional customer service: addressed queries from both internal and external counterparts, ensuring timely resolution and adherence to Shariah compliance standards.Supported comprehensive audit processes: responded to inquiries, prepared reports, and upheld internal control procedures.Demonstrated adaptability and willingness: readily took on additional responsibilities as assigned by the bank or department head. Show less

  • Operations Manager

    Oct 2023 - now

  • Operations Manager

    Jan 2020 - Oct 2023