Michael Warden

Experience

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  River Island Country Club

  Jan 2000 - Jan 2006

  Assistant Chief

  • Verified quality of raw or cooked food products to ensure that standards were maintained.• Monitored sanitation practices to ensure that employees followed standards and regulations. • Verified and approved quantity and quality of incoming products. • Supervised and coordinated activities for cooks and staff that were engaged in food preparation. • Inspected equipment and work areas to ensure conformance to established guidelines. • Instructed cooks and other kitchen staff in the preparation, garnishing, and presentation of food. • Personally prepared and cooked a wide variety of food on a regular basis or for special guests and/or functions. • Bartending, serving and customer service experience. • Prepared weekly schedules for the back of the house staff. Mas kaunti

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  Avertest

  Jan 2006 - Mar 2013

  Quality Control Manager

  • Established and monitored quality assurance programs and activities to ensure the accuracy of laboratory results. • Set up, cleaned and maintained laboratory equipment. • Supervised, trained, and directed lab assistants, medical and clinical laboratory technicians and technologists, and other medical laboratory technicians engaged in laboratory testing. • Analyzed samples of biological material for chemical content or reaction. • Prepared monthly schedules for four locations.• Supervised all employees including inspectors and laboratory technicians engaged in testing activities. • Monitored quality control processes to ensure effectiveness and efficiency. • Communicated quality control information to all relevant organizational departments, outside vendors, and contractors. • Created and implemented inspection and testing criteria and procedures. • Documented testing procedures, methodologies and criteria. • Identified quality control problems and areas for improvement and recommended solutions. • Instructed staff in quality control and analytical procedures. • Verified raw materials, purchased parts and components, in-process samples, and finished products met established testing and inspection guidelines. • Collected and analyzed production samples to monitor and evaluate quality. • Stopped production if serious product defects were present. • Prepared monthly schedules for four locations. • Ran weekly calibrations and daily controls of instruments. • Processed donors at a rapid rate, collecting samples and running them through instruments following strict guidelines. • Reported results to the appropriate company’s and courts. Mas kaunti

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  Denele Analytical

  Jan 2013 - Jan 2015

  Laboratory Manager

  • Maintained staffing requirements. • Handled all customer accounts in Tulare, Kern and Fresno county areas. • Coordinated all pickups with couriers. • Set up, cleaned and maintained laboratory equipment.• Supervised all employees including inspectors and laboratory technicians engaged in testing activities. • Purchased parts and components, in-process samples and finished products met established testing/inspection standards

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  Mavericks Coffee Company

  Jan 2016 - Jan 2019

  General Manager

  • Manage all social media including scheduling, advertising, and customer communications. • Manage site processes to ensure optimal team performance. • Maximize profits through effective cost control, staff scheduling, inventory management, and inventory management. • Supervise employee functions and keep individuals on task. • Interview, hire, and train new staff. • Schedule, plan and work all social events. • Implement innovative custom loyalty programs to increase annual sales. • Developed new programs and products that have contributed to annual increase of revenue by 10-20%. Mas kaunti

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  Eagle Mountain Casino

  Jan 2019 - Jan 2023

  Retail Manager

  - Hire, evaluate, coach, counsel, and train Retail staff which includes performance management.- Accountable for leading and holding the team accountable for following policies and procedures and meeting the goals of the department.- Develop daily work schedules and assignments.- Responsible for achieving P&L expectations including sales and expense targets.- Develop an annual budget and ensure budget goals are met by evaluating expenditures, analyzing variances and pricing, and increasing sales overall.- Analyze operating and financial statements to ensure profitability ratios.- Maintain excellent communication with staff, all other departments, management, and Gaming Agency staff.- Conduct staff meetings regularly.- Review sales reports daily and maintain accurate inventory, ensuring items are in stock.- Maintain merchandising and presentation of Gift Shop to ensure monthly sales goals are met.- Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion; authorizing clearance sales; monitor local competition.- Demonstrates integrity and honesty in all interactions and is proactive in loss prevention to achieve store shortage goals.- Works with and maintains a working relationship with Gaming Agency staff in the prevention of loss and shortages.- Maintain accurate records and timely submits.- Ensure timely orders, accountability of ordered items, accurate invoices, and ensure timely payments.- Provide great guest service, address complaints and resolve problems in a timely manner.- Identify current and future trends that appeal to consumers.- Research products and place orders based on demands, sales, and profitability ratios.- Prepare and maintain an inventory list monthly.- Adhere to regulatory, departmental, and company policies and procedures. Mas kaunti

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  Culture Cannabis Club

  Jan 2023 - May 2024

  General Manager

  -Develop and implement operational strategies, policies, and procedures for efficient and compliant operations.-Supervise inventory management, including procurement, tracking, and reconciliation.-Ensure compliance with state and local regulations regarding cannabis sales, inventory, security, and record-keeping.-Oversee staff scheduling, training, and performance management to ensure optimal staffing levels and high-quality customer service.-Monitor sales metrics, analyze trends, and implement strategies to maximize revenue and profitability.-Maintain a safe and secure environment by implementing security protocols and procedures.-Foster a customer-centric culture and ensure exceptional service standards are met.-Resolve customer inquiries, complaints, and issues promptly and professionally.-Stay updated with industry trends, product knowledge, and new developments to provide accurate information and recommendations to customers.-Implement loyalty programs, promotions, and marketing initiatives to enhance customer satisfaction and retention-Stay current with federal, state, and local cannabis laws, regulations, and licensing requirements.-Conduct regular audits to ensure adherence to all compliance requirements and implement corrective actions when necessary.-Prepare and manage dispensary budgets, including revenue projections, expense control, and cost analysis.-Monitor financial performance, analyze variances, and implement strategies for cost reduction and revenue enhancement.-Develop and implement pricing strategies to optimize profitability while remaining competitive.-Recruit, train, motivate, and evaluate dispensary staff to maintain a high-performing team.-Foster a positive work environment and promote teamwork, collaboration, and professional growth.-Provide ongoing coaching and development opportunities to enhance staff knowledge and performance.-Lead by example, demonstrating professionalism, integrity, and a strong work ethic Mas kaunti

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  Good Day Farm

  May 2024 - now

  General Manager