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Taryn Daker

Taryn Daker

Customer Support Manager

Followers of Taryn Daker882 followers
location of Taryn DakerAustin, Texas, United States

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  • Timeline

  • About me

    Director Of Customer Success

  • Education

    • DePaul University

      2010 - 2013
      Bachelor of Arts (B.A.) Communication Stuides

  • Experience

    • Shop 857

      Feb 2011 - Jan 2012
      Customer Support Manager

      • Oversaw marketing techniques to indicate a client base from zero to 200 within a sixth-month period• Managed store daily operations including money transactions, customer care, store maintenance open/close • Active in vendor relations, merchandising, store inventory • Built relationships with customers, preform needs analysis resulting in satisfied customers

    • Garmental.com

      Aug 2011 - Mar 2013
      Editorial Intern

      • Developed college fashion interactive brand with an 80% response rate within first month of site launch• Assisted with brand management and PR outreach to eighty-five universities• Directed a team who was responsible for writing daily fashion blogs• Monitored and controlled all social media content for college site such as Twitter, Facebook, Tumblr, and Pinterest leading to increase page hits and view interaction• Supervised 10 launch events to market brand and engage with 3500 prospective readers Show less

    • Durkins Tavern

      Jun 2012 - Jun 2013
      Waitress

      • Managed all cash and credit card transactions • Utilized experienced to help with on board training for new hires• Maintained deep knowledge of product environment, system, and team leading to increase sales for company• Established and built relationships with customers to create great experience and represent company

    • Ray Meyer Fitness Center

      Aug 2012 - Mar 2017
      Spin Instructor

    • C.H. Robinson

      Jun 2013 - Jun 2017
      Senior Carrier Account Manager

      Work ExperienceCH Robinson World Wide, Capacity Account Manager, Chicago IL, June 2013-Present • Exceeded monthly and quarterly quota by 120%; brought in 1.2 million in revenue Year-to-date• Ranked top 20 out of 400 sales representatives month over month • Manage & grew portfolio by 51% by developing and growing key account and bringing in new accounts• Cold-calling and prospecting new account opportunities, while growing existing portfolio• Highly effective at ensuring customer satisfaction by problem solving issues in a timely manner • Ability to work both independently and in a team setting towards meeting established objectives• Highly effective at prioritizing, planning and managing daily tasks • Ability to build rapport and relationships by interacting effectively with internal and external customers • Well-developed written and oral communication skills. Show less

    • Uber

      Jun 2017 - Aug 2018
      Senior Account Executive, Carrier Sales

    • OYO

      Jan 2019 - Jun 2019
      Business Development Manager

    • Shipwell

      Jun 2019 - Oct 2021
      Sales Manager, Carrier Success

    • FleetOps

      Oct 2021 - Jun 2022
      Director of Carrier Success

    • FreightFriend

      Jun 2022 - now
      Director of Customer Success

    • Truckstop

      Jul 2023 - now
      Director of Customer Success

  • Licenses & Certifications

    • Spinning Instructor

      SPINNING
      Jun 2008