Kimberly Maunder

Experience

• 

  Best Buy Canada

  Aug 2011 - Sept 2018

  Customer Service Representative

  - Resolved customer issues in store, over the phone and online- Skilled at communicating complex information and policies to diverse groups- Designed promotional materials to communicate internal news, announcements and events- Proven ability to thrive under pressure in a fast-paced, team-oriented environment

• 

  McMaster University

  Jan 2016 - Apr 2017

  Teaching Assistant

  CMST 2A03 (Social Research Methods) & CMST 1A03 (Introduction Communication Studies). Preparing teaching materials, leading tutorials, grading assignments and tests, answering student emails, identifying plagiarism and academic dishonesty violations.

• 

  Hamilton/Burlington SPCA

  May 2017 - Aug 2017

  Marketing & Administrative Intern

  - Worked with the Development team on the strategic planning of fundraising events- Designed promotional materials (posters, brochures, mail inserts, Web banners) for events and programs; - Wrote and planned posts for social media; managed the application process for summer camp for 100+ children- Performed various administrative and accounting duties; learned Raisers Edge (CRM) software.

• 

  MLSE (Maple Leaf Sports & Entertainment Partnership)

  Sept 2018 - Dec 2018

  Business Analytics Intern

  - Monitored and analyzed results for all social media & web channels for sports teams and product lines- Conducted market research and surveys for various projects and presented findings to stakeholders- Created reports using Excel and Power BI to be distributed to various directors; used marketing tools such as Sysomos, Qualtrics and Google Analytics.

• 

  Autoloyalty

  Feb 2019 - Aug 2021

  Marketing Coordinator

  - Managed up to 30 marketing campaigns at once while meeting firm deadlines- Designed and proofread digital marketing materials for various products and events- Consulted with clients and stakeholders to strategize and determine goals and budgets

• 

  Stanley Black & Decker, Inc.

  Sept 2021 - now

  - Work with Channel, Commercialization Managers & Sales to coordinate various business needs- Maintain marketing databases – POS Reporting, Scorecards, Price Point Analysis, Competitive Updates, Line Review Tracking, Weekly Flyer Analysis, Promotional Cadence- Price List execution for all SBU’s including maintenance, regular updates, Sharepoint posting- Participate in marketing meetings and present marketing information as required- Support with ad-hoc analysis including PVM reporting & POS analysis- Work with Sales Operations & Supply- Pull forward looking forecasts, consumption reports, inventory incoming and back order details on focus skus allowing to deliver strategic allocation plans based on business needs Show less

  • Channel Manager

    Oct 2022 - now

  • Channel Analyst

    Sept 2021 - Oct 2022