Jeff Gallina

Jeff Gallina

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  • Timeline

  • About me

    Sr. Customer Success Manager Palo Alto Networks

  • Education

    • University of Wollongong

      2005 - 2008
      Bachelor of Internet Science Information Technology
  • Experience

    • IBM

      Sept 2008 - Mar 2019

      This role with IBM Cloud was a hybrid role between the Project Manager and team leader of the Cloud enablement team. Responsible for managing both the team and the projects delivered by the team. These projects were focused on the onboarding, enablement and migration of our clients to the multiple IBM Cloud offerings. Also, managed the team's day to day operations including resource engagement across the numerous inflight projects, pipeline analysis of the upcoming opportunities and overall strategic alignment of the team in accordance to the IBM Cloud business. Show less

      • Cloud Solutions Architect (Pre-Sales)

        Oct 2017 - Mar 2019
      • Cloud Enablement Manager

        Jul 2015 - Sept 2017
      • Program Manager

        Sept 2013 - Jul 2015
      • Project Manager (Government)

        Jan 2010 - Sept 2013
      • Service Delivery Manager

        Jun 2009 - Dec 2009
      • IT Business Associate

        Sept 2008 - Aug 2009
    • Dell Technologies

      Apr 2019 - Nov 2020

      Responsible for managing and growing enterprise cloud accounts across the Asia Pacific and Japan. Responsible for the management of all projects across the Asia-Pacific Japan region. Projects are large scale cloud projects, migrating core business applications like SAP onto the cloud platform.

      • Lead Customer Success manager APJ

        Dec 2019 - Nov 2020
      • Lead Technical Program manager APJ

        Apr 2019 - Nov 2019
    • McAfee

      Nov 2020 - Nov 2021
      Customer Success Manager

      Responsible for customer adoption, utilisation, satisfaction and implementation of the security solutions provided by McAfee. Developing and fostering relationships with the customer to become their trusted advisor, and establishing partnered activities to help customers achieve their security objectives.

    • Palo Alto Networks

      Nov 2021 - now
      Sr. Customer Success Manager
  • Licenses & Certifications