
Jeff Gallina

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About me
Sr. Customer Success Manager Palo Alto Networks
Education

University of Wollongong
2005 - 2008Bachelor of Internet Science Information Technology
Experience

IBM
Sept 2008 - Mar 2019This role with IBM Cloud was a hybrid role between the Project Manager and team leader of the Cloud enablement team. Responsible for managing both the team and the projects delivered by the team. These projects were focused on the onboarding, enablement and migration of our clients to the multiple IBM Cloud offerings. Also, managed the team's day to day operations including resource engagement across the numerous inflight projects, pipeline analysis of the upcoming opportunities and overall strategic alignment of the team in accordance to the IBM Cloud business. Show less
Cloud Solutions Architect (Pre-Sales)
Oct 2017 - Mar 2019Cloud Enablement Manager
Jul 2015 - Sept 2017Program Manager
Sept 2013 - Jul 2015Project Manager (Government)
Jan 2010 - Sept 2013Service Delivery Manager
Jun 2009 - Dec 2009IT Business Associate
Sept 2008 - Aug 2009

Dell Technologies
Apr 2019 - Nov 2020Responsible for managing and growing enterprise cloud accounts across the Asia Pacific and Japan. Responsible for the management of all projects across the Asia-Pacific Japan region. Projects are large scale cloud projects, migrating core business applications like SAP onto the cloud platform.
Lead Customer Success manager APJ
Dec 2019 - Nov 2020Lead Technical Program manager APJ
Apr 2019 - Nov 2019

McAfee
Nov 2020 - Nov 2021Customer Success ManagerResponsible for customer adoption, utilisation, satisfaction and implementation of the security solutions provided by McAfee. Developing and fostering relationships with the customer to become their trusted advisor, and establishing partnered activities to help customers achieve their security objectives.

Palo Alto Networks
Nov 2021 - nowSr. Customer Success Manager
Licenses & Certifications

SAP HANA on Power Systems - Sales v1
IBM- View certificate

Sales: Customer Success
LinkedInNov 2020 - View certificate

Professional Scrum Master™ I (PSM I)
Scrum.orgOct 2020 - View certificate

Cloud Technical Sales Foundations
IBMJan 2017 - View certificate

Project Management Professional (PMP)®
Project Management InstituteSept 2014 - View certificate

IBM Associate Project Manager
IBMMay 2013 - View certificate

Signature Program Extended Training: Prisma Access
Palo Alto NetworksJan 2024 - View certificate

Signature Program Extended Training: Cortex XDR
Palo Alto NetworksSept 2023 - View certificate

Signature Program Extended Training: Prisma Cloud
Palo Alto NetworksSept 2023
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