Katy Marshall

Experience

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  Waitrose & Partners

  Sept 2015 - Dec 2016

  Sales Assistant

  I worked part-time at Waitrose as a Customer Service Assistant throughout Sixth Form. This was my first customer-facing role and I learned hugely valuable skills in customer service which I have since applied to, and developed within, my latter roles.

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  Waitrose & Partners

  Oct 2017 - Mar 2018

  Sales Assistant

  I returned to Waitrose during my Gap Year and worked full-time as a Customer Service Assistant undertaking many different roles throughout the store. These included stock replenishment, stock counting, picking online orders during our busiest days, working behind the till, and working in the cafe.

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  John Lewis Partnership

  Jun 2018 - Sept 2018

  Sales Assistant

  I worked in the Womenswear Department 5 days a week in the summer of 2018 before I went to Exeter University. This role developed my pre-existing extensive skills in customer service and retail and allowed me to begin my journey with visual merchandising which I thoroughly enjoyed.

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  Pavilion Foods

  Jul 2022 - Oct 2023

  Supervisor & Head Barista

  Head barista and supervisor in an upmarket, busy, and independent cafe and fine foods delicatessen the heart of Henley On Thames.I’ve thoroughly enjoyed learning the art of coffee and have developed a true passion for creating beautiful drinks.Customer interaction is one of my favourite aspects of the job and I have built very special relationships with all of my regular customers, recently being described as “Henley’s Best Barista”! I love learning their orders, knowing how they like their coffee made, and having meaningful and friendly interactions with them. Show less

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  Sea Salt

  Nov 2023 - now

  Senior Barista

  I am currently working as a Barista in an upmarket restaurant situated right on Clovelly beach, nestled in the heart of Sydney's beautiful Eastern Suburbs.