Deep Enrich
Elanie Madrigal
Account Associate
29 followers
Metro Manila, National Capital Region, Philippines
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About me
Technical Specialist
Education
AMA University
2013 - 2017Bachelor’s Degree Information Technology
Experience
VXI Global Solutions, LLC
Jan 2018 - Jan 2021Account Associate
TaskUs
Apr 2021 - Jan 2022Customer Service Representative
HCL Technologies
Feb 2022 - Mar 2024Incident Manager
Nordic Global
Jul 2024 - nowPortal Service Desk Analyst I
Licenses & Certifications
- View certificate
Outlook: Time Management with Calendar and Tasks
LinkedInAug 2024
- View certificate
Creating Positive Conversations with Challenging Customers
LinkedInAug 2024 - View certificate
Communicating Nonverbally
LinkedInAug 2024 - View certificate
Holding Yourself Accountable
LinkedInAug 2024 - View certificate
Customer Service: How to Deliver Support Across Languages
LinkedInAug 2024 - View certificate
Leading Yourself
LinkedInAug 2024 - View certificate
Communicating with Transparency
LinkedInAug 2024 - View certificate
Nano Tips for Communicating with Confidence with Selena Rezvani
LinkedInAug 2024 - View certificate
Critical Thinking for Better Judgment and Decision-Making
LinkedInAug 2024 - View certificate
Customer Service: Managing Customer Expectations
LinkedInAug 2024
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