Talk to sales Try for Free
Rahul Gupta

Rahul Gupta

Operations Associate

Followers of Rahul Gupta65 followers
location of Rahul GuptaDelhi, India

Connect with Rahul Gupta to Send Message

Connect

Connect with Rahul Gupta to Send Message

Connect

  • Timeline

  • About me

    Senior Customer Service Representative | Operation Associate

  • Education

    • STEP-HBTI, Dr. A. P. J. Abdul kalam technical University

      2017 - 2017
      MBA - Master of Business Administration Marketing/Marketing Management, General

      I had learned many things from this college.

    • Gautam Buddha University

      2015 - 2017
      M. B. A. Marketing and human resource

      As an student I was studying MBA from STEP-HBTI, which is affiliated to Dr. A. P. J. Abdul kalam technical University. I have done MBA with marketing and HR specialisation.

  • Experience

    • Paytm Mall

      Jul 2017 - Jan 2020
      Operations Associate

      i had worked as an operation Associate where I had to process refund for those orders which was cancelled and returned by the customers and also process cashback. apart from this, I had to handle escalation desk .

    • Wipro

      Aug 2020 - now
      Senior Customer Service Representative

      As a Senior Customer Service Representative, i am working with wipro HR Services India Pvt Ltd. Basically i have to provide assistance regarding health & welfare, saving & investment and pension accounts to the US participants. Take mock chats for new folks and provide assistance during the chat as well as provide training to them. Pick cases on daily basis and work upon it.

  • Licenses & Certifications

    • CCC(Course on Computer Concept)