Ehinar B.

Experience

• 

  Universidad de las Américas Puebla

  Apr 2007 - May 2015

  Accountable in the upgrade of the Data Center Technology.Migrating 150 physical servers to virtual servers under the Hyper-V platform.Responsible for the Office 365 management platform. Mitigation of 85% of security vulnerabilities detected on physical and virtual servers.Organize and manage the staff assigned to the department according to computer infrastructure projects established in the Technology Master Plan.Implementation of System Center Operations Manager for monitoring the 325 servers.Responsible for the configuration management of Active Directory and migration from 2003 R2 to 2008 Migration of 90% servers to Windows Server 2012 platform.Deliver documentation to ensure proper operation and refurbishment of several technological components of the data center.Install and configure necessary tools such as SQL 2005, SQL 2008 and SQL 2012, Windows Server 2003, Windows Server 2008, and Windows Server 2012.Developing, maintaining, supporting, and optimizing key functional areas, for compliance with institutional regulations (policy email service, active service policy, and change management for the IT Services).Experience in Exchange Server administration, configuration, and migration to 2007/ 2010/ office 365.Accountable for the Disaster Recovery planning, testing and execution Project.Implementing Microsoft Assessment and Planning Toolkit (MAP) for scanning the existing infrastructure to collecting inventory and performance data in order to determine what servers or services can take advantage of savings provided by moving them to Azure Cloud Services.Using Windows Deployment Services to automate the OS installation process, reducing overall installation time. Show less Realizar el monitoreo del correcto funcionamiento de los servidores de la plataforma Windows Server y las aplicaciones contenidas en los mismos.Registrar incidencias y/o problemas según la normatividad establecida y definida aplicado a cada proceso según la tipología y siguiendo el flujo definido para su resolución.Evaluar casos y resolver las incidencias presentadas en los sistemas institucionales. Cumplir con el control de cambios de acuerdo a los requerimientos del servicio.Preparación de ambientes de prueba, staging y producción con la finalidad de implementar los desarrollos realizados.Administración de servidores Windows server 2003 y Windows server 2008.Mantenimiento del nivel de actualizaciones del sistema operativo Windows Server usando Windows Server Update Services (WSUS).Virtualización de Servidores con Hyper-V y System Center Virtual Machine Manager. Show less

  • IT Infrastructure Manager

    Jul 2011 - May 2015

  • Coordinador de Infraestructura de Cómputo.

    Apr 2007 - Jul 2011
• 

  T-Systems México

  Jun 2015 - Mar 2017

  Windows Server Administrator

  Provide on-site support, optimize the performance for physical and virtual servers, ensuring that the infrastructure is functioning in accordance with AUDI standards.Perform, manage, and configuration for hardware and software on physical or virtual servers under the change process of AUDI.Apply diagnostic techniques to identify problems, investigate root causes, and recommend solutions.Provide support for incidents to ensure that supplier service level and the technical requirements are consistent, within contractual service level agreements.Manage systems resources including performance, capacity, and availability.Worked with IT groups and vendor support personnel, for problem resolution and configuration for the server applications.Responsible for installing, configuration, documenting, and supporting Microsoft-based infrastructure servers, services and enterprise applications. Support non-standard shifts as required to support periodic system tests, baseline promotions, and other mission critical activities.Perform IT risks assessments for capacity, availability and security.Implementing Microsoft Assessment and Planning (MAP) as inventory, assessment, and reporting tool for the assets. Show less

• 

  Audi México

  May 2017 - Jun 2019

  Server Administrator / IT Specialist

  Accountable for leading the Server patching process implementation under Windows and Linux platforms and perform security assessments.Managing day-to-day operations of server’s infrastructure (hardware and software maintenance), within stipulated SLAs and responsible for managing third party suppliers and service providers (ATOS, C&A, T-Systems, HP and IBM).Work closely with cross-functional teams: legal, accounting and production departments to implement IT services.Review and negotiate contracts, drive the licensing portfolio, manage the accounts and enable licenses.Accountable for leading the System Center Configuration Manager (SCCM) and System Center Operation Manager (SCOM) Installation and Configuration Project.Troubleshoot hardware, software, incidents and problems for the infrastructure.Perform system backups and recovery for the local site, develop, maintain disaster recovery plans.Responsible for maintenance, configuration, and reliable operation of core systems (FIS, MMS, UPS, Legato and Ecoemos).Responsible for documentation and technical specifications to management for planning and implementing new or upgrades for IT infrastructure.Provide support and technical advice on enterprise systems administration and management technologies.Maintain security for Windows, Linux, and VMware at server and operational system level.Monitoring servers and applications performance and determine capacity planning strategy.Perform IT risks assessments for capacity, availability and security. Show less

• 

  Volkswagen SP

  Aug 2019 - Jan 2020

  IT Specialist / Governance Risk and Compliance

  Leading processes connected to change management, preparation of forecasts and evaluation of the actual impact of changes.Execute the change management governance process, identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates.Develop short and long-term goals, KPIs, objectives and execute against annual operational plan.Support the design, delivery and management of communications, conduct impact analysis, assess change readiness and identify key stakeholders.Prioritized and categorized 90% of the change requests.Reviewed and upgraded the change process in order to detect change requests that are completely out of scope or out of policy for Change Management (Reduction 5% of out of policy requests).Creates consolidated change schedule and resolves any scheduling conflicts.Create a strategy to support implementation of the change management techniques, within VW Financial Services.Lead and implement change initiatives related to business processes and technologies.Facilitate change management activities with cross-functional teams and stakeholders, to understand and ensure adoption of the Enterprise Business Transformation. Show less

• 

  Syntax

  Feb 2020 - Sept 2020

  Windows System Administrator

  Provision, build and, maintain the monitoring and alerting infrastructure in a multi-customer environment.Provision, build and, maintain VMware vSphere infrastructure in a multi-customer environment.Respond to and, resolve 2nd and 3rd level incidents and problems across customers windows servers and virtual server infrastructure within agreed SLAs and change management processes.Provision, build and maintain the server infrastructure services such as Active Directory, antivirus servers, authentication, network services, and proxy services in a multi-customer environment.Design and deliver windows and virtual infrastructure in line with enterprise standards.Support continuous improvement initiatives within the infrastructure and application areas.Implement pro-active preventive maintenance processes and procedures.Maintain operational documentation including configuration management database.Provision, build and, maintain the monitoring and alerting infrastructure in a multi-customer environment.Perform software product installation, configuration management, maintenance, testing and, documentation of VMware, and Microsoft related products. Show less

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  Volkswagen Financial Services - México

  Oct 2020 - Oct 2023

  Software Asset Management

  Responsible for managing and optimizing VWFS MX software assets, which includes overseeinglicenses, contracts, and software usage. Ensure compliance with software licenses, track software usage,and identify opportunities for software consolidation or retirement. Additionally, negotiated softwarecontracts and license agreements.Ensure that VWFS MX maximizes software efficiency and effectiveness while minimizing associatedrisks and ownership costs. Responsible for the management and optimization of VWFS MX'ssoftware assets, which encompass licenses, contracts, and software usage.Cost optimization: Managing software expenditure for VWFS MX and identifying opportunities toreduce costs. Providing comprehensive reporting and analysis to management on software usage,expenses, and compliance. Show less