Phoenix Chan

Experience

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  Wing Fat Paper Box Co.

  May 2009 - Dec 2010

  Merchandiser

  Arrange proofing according to the customer incoming sample, send sample to customer to sign it backOrganize the project meeting, arrange and follow the production schedule according to the contract and customers 'requirement.Be responsible for customer's complain, taking messages upon necessity and urgency professionally.

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  Smart Link (ASIA) Co. Ltd.

  Jan 2011 - Feb 2012

  Sales Assistant

  The Company is a professional supplier of electronic componentsProvide customer service and develop new customers via telephone.Ascertain order accuracy.Track and expedite orders.Developed and maintained working relationships with manufacturers and customers.

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  星海洋（深圳）贸易有限公司

  Jun 2012 - Dec 2014

  Marketing Assistant

  Responsible for channel and customer development and management to achieve sales targetResponsible for fore-commerce companies on Lelong.com Malaysia, upload new products, hot sales recommend and promotions.Responsible fore-commerce companies and network marketing Terms of the promotion, and improve traffic and advertising click rate.

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  DSD Plastic & Metal Products Co., Ltd.

  Mar 2015 - May 2016

  Executive Assistant

  Provide customer service and develop new customers via Google research,B2B, and exhibitions.Confirm schedule to customer and respond customer inquiry, provide good after-sales serviceBe responsible for the America, European and South Asian customers, including translating drawings, sending quotation, following up the purchasing order, producing, and sending samples and molds.

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  E-Ping Long Technology (Shenzhen) Limited

  Feb 2016 - Jun 2019

  Manager Assistant

  Provide customer service and develop new customers via Google research,B2B, and exhibitions.Confirm schedule to customer and respond customer inquiry, provide good after-sales serviceBe responsible for the America, European and South Asian customers, including translating drawings, sending quotation, following up the purchasing order, producing, and sending samples and molds.

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  ES Consultant Ltd.

  Jul 2019 - Dec 2021

  Project Manager

  • As MES manager to handle the Star River Bay Project – Project a new fully automatic furniture production line, install, train and follow the customer’s software engineers.• Control the project process, organize and implement, and formulate the project implementation plan according to the contract requirements;• Coordinate engineers to complete system software configuration and train customers;• Assist the user in on-site installation, system commissioning and trial operation, meet the operation requirements and final acceptance.• Support our Company’s professors and experts in Industry 4.0 and Blockchain for industry to deliver the projects to the customers.• Following the Solar Panels and Automotive products traceability, in production lines and final products.• Attend several conferences based in Hi-Tech fields, all over China and support our team to transfer the knowledge to Chinese experts and Professors from most famous Chinese Universities.• Support our Experts to have meeting with Official Government Bureau for exchange innovative Technologies in several fields, like Industry 4.0, Blockchain, Decarbonization, Hydrogen Production.• Attend the European Chamber of Commerce meetings, for technology exchange with Chinese Entities. Show less

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  MGZ Consulting LLC

  Dec 2021 - now

  Project Manager